United States Postal Service

2.4
25 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 500 E Rutherford St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
500 E Rutherford St, Landrum, SC
29356, United States

Hours

Reviews

2.4
25 reviews
5 stars
8
4 stars
0
3 stars
1
2 stars
0
1 star
16
  • MJ
    Mark Jermyn
    Dec 26, 2025
    1.0
    We messed up and dropped a UPS package in a drop box at Landrum Post Office. Realizing the error and it being a costly $1000 error at that, I went over to the Post Office to inquire hoping the package was left in a lost property box or something. According to the clerk UPS packages route to a central sorting center. Yet researching this information online, Reddit users and after calling USPS HQ themselves confirmed that the usual approach is for UPS to pick up from Post Offices every few days as this sort of thing happens more often than you would think. Its been 20+ days now, no package has shown up on tracking. I can only think my package has been stolen or lost at this point and that this particular Post Office's rating at 2.4 stars is far too high.
  • JJ
    Jessica
    Dec 15, 2025
    1.0
    Moved to Landrum a year ago and the ONLY issue I've ever had is the post office! If you're moving to the area good luck with mail delivery!
  • ME
    Mary Emi
    Jul 17, 2020
    1.0
    Employee was not helpful at all to the point of being rude. Tried to avoid answering questions. Made me suspect she was not honest.
  • DN
    Diane Nolin
    Oct 31, 2019
    5.0
    I just love the folks who work in this post office. They are kind and knowledgeable. To my knowledge, only one letter in my mailbox incorrectly (for a neighbor) in the 20+ years! And the small town habit of closing for lunch is a great habit. Really, not kidding! *****
  • SK
    Sherry Kivin
    Sep 10, 2019
    1.0
    ABSOLUTELY terrible customer service! I was told I wasn’t allowed to bring packages there that had a different zip code than that USPS post office! What? Insane I called 800 Ask USPS they said that person gave me false information! The reason they don’t like processing pkg’s that don’t have the same zip ie: Landrum’s is because they don’t get full credit for the scan BUT they do get partial credit! I was told by 800 Ask USPS that I can take it anywhere I choose because USPS is all ONE not individual! Oh my gosh! Talk about horrible customer service! I’m cancelling my PO Box out of there and will go to Columbus Post office from now on! I wish I could give it no stars!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.