The UPS Store

Reviews

• LL

  Lilly Lawrence

  Feb 7, 2026
  5.0
  The employees were super friendly and nice, the store is clean , well maintained, organized and stocked, Kia was the person that helped me she was so sweet and gave me prompt service it helped that they wore name tags I always like to know the name of the person that I'm talking to and dealing with as most people like myself would rather be referred to with their first name , i will most definitely suggest to anyone that needs service of this sort shipping , packaging, and copying and now ever N Notary services to use this store it's convenient as well you can do your grocery shopping in the same area and dont have to do a lot of driving around im a person that is very happy with the fact that it takes less time to get things done and this store is fast and accurate as well
• SF

  Sam Frank

  Jan 29, 2026
  5.0
  Pritesh is Amazing and saved me money. I love this store. They are always so helpful.
• JK

  Julie Kiker

  Jan 24, 2026
  5.0
  We needed to send something important to the Philippines to arrive there as quick as possible. We had an address to send it to, however the addresses there are very much different than here in the US. Naiya Patel and Matt Payne went above and beyond, spending more than 45 mins during a busy time for the store to help us make sure that we got the address correct so that it has the best chance of getting there. We are incredibly thankful to them both for everything they did to assist us. We cannot thank them enough.
• EM

  Emily Miller

  Jan 8, 2026
  1.0
  In response to UPS store management to my review. I was in the store, over 30 minutes to get notary services. Mr Patel was not able to perform the notary service I needed without getting someone on the phone. You said he went to extra trouble to do what I needed. What your response didn’t speak to was the incompetence of not being able to perform that function correctly without assistance. A notary that is certified should have the knowledge to perform that function without making that phone call. Your response was dismissive and didn’t address the core of what my complaint was or him shooting off his mouth. I caution anyone to be very careful when frequenting this store if management’s response is to not address anything that happened or make excuses for it. No wonder if this is your response that he didn’t hesitate to act the way that he did. Your response highlights a glaring lack of accountability from anyone within your organization. You clearly didn’t even begin to address his inability to perform the function of a notary or his outrageous behavior.
• EM

  Emily Miller

  Jan 7, 2026
  1.0
  I went to the ups store today for notary services. I needed a car title motorized. I’m selling online so no buyer with me. I had to deal with store employee Pritesh Patel, the notary. Mr Patel was unaware of notary guidelines allowing the motorization of a car title without a buyer present. He had to call his lawyer to figure out how to proceed. I was in the store over 30 minutes. When I expressed being dissatisfied with having to pay the fee $5 after being there so long. He told me I should be GRATEFUL that he called his lawyer so that he could notorize the car title. Maybe I’m crazy but I would have had the expectation he would’ve been able to notorize a car title without having to call a lawyer especially since he is supposed to take a class a pass a state exam to be a notary. One would think the car title would be one of the most often functions a notary performs. And again maybe I’m crazy. But I was there way too long for something he should’ve known how to do that would take less than five minutes. I however would be “grateful” if he were able to perform the basic function of a notary without delays like there were today!! Frankly he mouthed off to me, and he should realize he shouldn’t have to call an expert to perform the basic functions a notary performs. And of course there was no apology for holding me up today!! So as far as Pritesh at the UPS store. Boooo. He was super rude and didn’t take accountability for any shortcomings in not knowing how to notorize a car title today without the phone call to a lawyer. Pritesh missed the mark!! If you need notary services, go to the bank!! I would have but my nearest branch of my North Carolina credit union was 45 minutes away.

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