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Visit your local Post Office™ at 500 S 4th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Has to be one the worst especially the carriers not paying attention to where the mail actually goes. I've had issues with them constantly placing mail for a completely different address number and street in my mailbox and seems as since I have made a complaint my mail doesn't come now. And they will ride past my mailbox with the flag up and not pick up. Do better and actually care about the jobs that y'all are doing especially when it comes to mail being time sensitive and important!
DA
Derry Atkinson
Dec 20, 2025
1.0
Hartsville Post Office is the WORST! Lost my package, will not answer phone and then I rush there to make a package and the clerk locks the door in my face 3 minutes before closing. It’s Christmas for goodness sake. To the clerk, People using USPS service is YOUR job security.
VM
Vanessa Miller
Dec 1, 2025
1.0
Rudest interaction EVER!!! A older lady came from the back and said we are short staffed followed by is anyone here for a pick up/dropoff/questions? I tried to provide a tracking number. She said, that's not it and that's not even coming from us and from the beging was short and rude. I then showed her it said that it was dropped off at the Post Office. She said, well, I need a tracking number, so I said okay and asked if I could use my name she said no. I asked well how many numbers am I looking for so I could step outside and try and find the correct tracking number and was not holding up the line. She said they sure dont have any numbers and said 21 numbers only and I cant tell you nothing you need to call them.. I only asked a few questions and she acted like i asked for a lung or something.. I walked out and then she starts in front of everybody that is in there saying very rudely about how short staff they are, and if we need a job we can apply if we think we can do it better? I literally asked a few questions and have only been in a post office a few times idk how this works. I run a business and if my employees ever spoke to customers the way this lady did, they would not have a job. Sometimes people are in the positions too long and need to be humbled. Maybe she needs to actually apply somewhere else where she's not dealing with actual customers because she has no customer service. Customer service goes a long way especially when you're short-staffed... I did find it and go back in she went to the back for maybe 3 mins saying she couldn't find it and maybe its being delivered today which I guess could be a possibility however the USPS website says its available for pick up..I asked so just wait and see? She just looks at me.. I so hope it is because I swear I will never go into that place again... The girl running the front was nice and pleasant with everyone.. Whoever came out needs to stay in the back...
TB
Tiffany Blackmon
Nov 25, 2025
1.0
Whoever delivers mail on W Carolina Ave last Monday and Yesterday keeps delivering my packages to someone else’s address and now I’m out of over $100 and no items. Can’t file claims, the people on the phone can’t help you! I think I’ll go above whoever is over the usps in Hartsville because this isn’t the first time!
TM
Tiffany Mcintyre
Jul 2, 2024
1.0
Seriously bro y'all are nothing but a joke and a bunch of lazy people so explain to me why u can't drive 2 sec down my driveway to deliver a restricted mail package but yet lazy enough to say you put it in the mailbox when I already check it 6 times within that day and it wasn't in there Hartsville you better be doing better
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 500 S 4th St, Hartsville?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Can I apply for a passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and can take your passport photo by appointment.
Do I need to make an appointment for passport services at this location?
Most passport services require scheduling an appointment through the USPS online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours for the Hartsville United States Postal Service location?
The Post Office is open Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 9:30 AM to 11:30 AM, and closed on Sundays.
How can I rent a PO Box at this Hartsville Post Office?
You can apply for a PO Box online or in person at the Post Office with two valid IDs and a completed application form.
Is 24/7 access available to PO Boxes at this location?
Most locations offer 24/7 lobby access to PO Boxes, but hours may vary. Please check with this Post Office for specifics.
What nearby medical facilities can I visit around the Post Office at 500 S 4th St?
Nearby medical centers include Carolina Centers For Sight - Hartsville and Peedee Eye Associates, which you might visit for eye care before or after your postal errands.
Are there nearby government offices close to the United States Postal Service in Hartsville?
Yes, the Darlington County Magistrate's Office and Hartsville Magistrate Court are nearby, convenient if you have multiple appointments in the area.
Where can I find nearby financial services near the 500 S 4th St Post Office?
Carolina Bank and Martin's Accounting & Tax Services are close by for your banking or tax needs when visiting the Post Office.
How do I schedule an appointment for passport services at this USPS location?
Use the USPS online scheduler available through the USPS website or the Reservation URL provided to set your passport service appointment.