Shipping ServiceLogistics ServiceMailing ServiceCourier ServiceDHL USA
The DHL Express Service Point at Twin Magnolia Drive in Greer offers international shipping services and next day shipping and delivery for your personal or business needs. With a staff of shipping experts and a variety of day and time-definite shipping services, easily ship luggage, passports, or packages of any size to destinations across the U.S. or internationally. For more information and DHL Promo Codes to help you save on every shipment, visit our store today.
Numerous customers reported problems with package deliveries, including missed deliveries, wrong addresses, and packages being marked as delivered without attempts made.
Customer Service
Many reviews highlighted poor customer service experiences, including difficulty reaching representatives, unhelpful responses, and lack of accountability for delivery issues.
Positive Staff Feedback
Some customers praised specific staff members, particularly Holly and Kendrick, for their helpfulness and professionalism, indicating that individual employees can provide excellent service despite overall company issues.
Communication Problems
Customers expressed frustration over lack of communication regarding package status, with many stating they received no updates or misleading information about their deliveries.
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Scotty Van Wagner
Dec 5, 2025
1.0
Paid extra to receive my package early, the day of delivery I Got a notice at 6:01 PM saying could not deliver, consignee closed. My house! Its coming to my house and I was home at 6pm, checked the camera, no vehicles drove my. Of course the DHL Express Greer closes at 6 and its Friday, they dont open til Monday. This was just a lazy driver who didnt want to complete his route I bet. Absolutely ridiculous, and now the package i needed TODAY I cannot get until next week.
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Zeko Ali
Dec 4, 2025
1.0
Package picked up on Friday, 11/28/2025. No updates. No communication. Nothing. Do NOT use this DHL branch.
PS
Paul SC
Oct 23, 2025
5.0
Something change in my job and I started having to ship over seas myself instead of my office doing it. The lovely Holly was was a great help. She walked me through the protocols and helps me with labeling. A true customer service queen.
SA
Sultan Aldoghaish
Aug 25, 2025
1.0
Worst day of my life
Was today.
Bad experience
Bad
Just bad
LL
luismiguelcastro
Aug 22, 2025
5.0
La encargada de los envios nos brindo un excelente servicio, con información veras y con mucha amabilidad.