Certified by United States Postal Service • Mar 01, 2026
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Visit your local Post Office™ at 100 Orchard Park Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.6
158 reviews
5 stars
50
4 stars
11
3 stars
7
2 stars
13
1 star
77
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff varies widely; some customers praise friendly and helpful employees, while others report rude and unprofessional behavior.
Mail Delivery Issues
Numerous complaints about lost, misdelivered, or delayed mail, causing significant frustration for customers.
Long Wait Times
Many reviews mention excessively long lines and slow service, particularly during peak hours, leading to dissatisfaction.
Passport Services
Customers express frustration with the handling of passport appointments, including cancellations and poor management.
Overall Experience
Mixed reviews overall; while some customers report positive experiences, many others highlight significant issues with service and efficiency.
ZZ
Zander
4 days ago
1.0
Worst post office, living at 1409 roper mountain and dealing with an old lady that is being very rude, vindictive, and lazy filling the mail box’s. Has even started refusing to put are mail in are box after complaining to the post office. I know this because I pay extra to track me and my Fiancés mail so as family that lives within the complex. It has taken and made it hard for a month now to get are court papers after are kids were kid napped and ebt. It has been hell and still nothings being done. I will fight to my wits end to make this right. If I could advise anyone out here near my location beware of this old cow and this post office. Very rude people tht seem to be so miserable they want to make others lives miserable
YH
Yolanda H
Dec 22, 2025
5.0
Sheila at the Orchard Park location was absolutely wonderful! She was knowledgeable, friendly and helpful! I wish she could help me every time I visit a USPS location.
NF
Nate Fisher
Dec 18, 2025
1.0
The absolute worst! My roommate and I now have 4 missing articles of mail and also damaged mail - and only been at this address since Aug! It’s Christmas time and I had a soft package that was “delivered” by USPS on 12/11 - and it was not in my mailbox. - Guess someone isn’t getting their gift this year. Thanks yall.
My roommate is missing a package that was “delivered” on 12/5. I also got into a fight w/ a credit card company b/c I never received the card - and they said it was shipped USPS and to contact them! (And had correct address).
My roommate has a home business purchasing and selling things - and she’s lost items and money because of this.
Also - (see pic below) there was an item SO jammed and Bent in our mailbox I couldn’t even get out and had to bend to get it out. That metal sign was ruined.
So OBVIOUSLY the mail person here just shoves things in forcefully with NO regard for personal property.
Remember when USPS was trusted? Gov’t job?! Why are UPS and FedEx cheaper and more reliable now?
MH
Mark Hoadley
Dec 17, 2025
5.0
I get great customer service here.
KW
kj weissenberger67
Dec 10, 2025
5.0
Great friendly staff. Efficient and knowledgeable, great service.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
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