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Visit your local Post Office™ at 2431 N Pleasantburg Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
The main problem with this place is that it's a post office. DEI has not been remotely corrected in this agency. The lines are usually very long, and the staff is indifferent and inefficient. But the reason I'm writing a review is that the clerks routinely reach around and press the "I'm satisfied with my visit" button for customers. This probably prevents upper management from ever knowing what a horrible operation they're actually running. Federal government at its absolute worst.
TG
The Horrible Gamer
Dec 18, 2025
1.0
This is my 2nd review of this place due to my original review being taken down, a week ago when I added my review, the rating was a 2.3 and now it’s a 2.8 as I type this, because I work in customer service, there is a tactic of if you ever get a bad review, you flood your review with fake 5 star ones so to not her their ratings and I believe they did that.
Delivered a 45lb package to the wrong address and now claims it is unretrievable, even the customer relations coordinator was extremely frustrated with the lack of communication and professionalism, now due to the status of the package being marked as delivered, the company we purchased the items through said there’s nothing they can do.
AC
Amelie Culbertson
Nov 25, 2025
1.0
The lady was rude and dismissive. Still missing nearly 2 months worth of mail because they refuse to forward it and let me change my address.
DI
Delicia Ivins
Nov 6, 2025
5.0
Mrs. Tracy is a delight to work with! All smiles, a fantastic attitude, and excellent customer service. You’ll know her when you walk in - she’s the one with the big smile on her face!
Such a delight compared to other post office workers at other locations (Greer) that look less than enthused or even downtrodden to be there.
I’ll be back!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 2431 N Pleasantburg Dr?
You can send mail, ship packages, get money orders, rent PO Boxes, apply for passports, purchase gift cards, and more.
Can I apply for a passport at this Post Office location?
Yes, this Post Office accepts first-time U.S. passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment scheduled through the online scheduler; limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service on Pleasantburg Dr?
Monday to Friday, 10:00 AM to 4:30 PM; Saturday, 10:00 AM to 2:00 PM; closed on Sundays.
Can I reserve a PO Box online for this Post Office?
Yes, you can search and reserve PO Boxes online at the USPS website, then complete the setup in person at this location.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary; please check with this Post Office for exact times.
Are there any convenient dining options near the Post Office at 2431 N Pleasantburg Dr?
Yes, nearby restaurants include travinia italian kitchen & wine bar Cherrydale Point, Sakura Japanese Steakhouse, Maverick Biscuit Cherrydale Crossings, Mojo's Famous Burgers Cherrydale, and LTO Burger Bar.
What healthcare facilities are close to this USPS location?
Nearby medical centers include Advanced Urgent Care, Bella Vista Dental, EmergencyMD, and HealthSource of Cherrydale.
Are there any professional services or financial institutions near the United States Postal Service location?
Yes, nearby services include Access Funding Center, Mariner Finance, Pioneer Credit Company, and Coker And Associates Of SC LLC.
How can I schedule passport services or PO Box appointments with this Post Office?
You can schedule appointments online using the USPS scheduler available via the reservation URL or the USPS website.