Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 600 W Washington St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.8
188 reviews
5 stars
74
4 stars
7
3 stars
4
2 stars
6
1 star
97
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed; while some employees like Kiva and Shawn received praise for their helpfulness and friendliness, others, particularly in the passport department, were described as rude and unprofessional.
Delivery Issues
Numerous complaints about delayed, misdelivered, or mishandled packages were reported, indicating significant operational problems.
Staffing Concerns
Several reviews mentioned understaffing and difficulty reaching customer service, leading to long wait times and frustration.
Positive Experiences
Despite the negative feedback, many customers reported positive experiences with specific employees and appreciated the overall friendliness of the staff.
- APAndre PowellJan 2, 20261.0It is truly shocking that your company has the audacity to request a customer survey given the extremely poor level of service I have experienced. If I were you, I would seriously reconsider sending surveys at all under these circumstances. Are you serious? The service has been beyond unacceptable. Only a few customer service representatives seem to have any idea what they are doing, while the rest clearly do not. It appears that no one in this company is on the same page, which raises serious concerns about how operations are being managed overall. I placed an order, and the delivery process has been a complete disaster. My package came as close as my city and was then inexplicably sent to a different state. Now it seems to be stuck in limbo with no clear explanation. This level of incompetence is both confusing and frustrating as a paying customer. To then turn around and request a survey as if customers would have anything positive to say is not only tone-deaf but insulting. I am well aware that your company receives numerous negative reviews online, so it is clear that you do not genuinely care about customer feedback. Your overall rating, which is far closer to one star than five, speaks for itself. This entire situation is outrageous and tacky. Your company clearly needs a major overhaul, because the current level of service is unacceptable.
- JPJuan PinillaDec 31, 20251.0Shawn at the office was just rude and not helpful. Nor do they pick up the phone when calling in for last 3 days. Ultimately, I’m not looking for A+ customer service at a USPS store but just some good hearted people that can talk to you like a normal human being with some respect.
- LELaz's EmailDec 23, 20255.0I’ve lived in downtown Greenville for a good while now, just working and trying to raise a family, so I don't have a lot of free time to waste standing in lines. To be honest, the post office is usually the last place I want to be after a long shift, but Kiva makes this branch the only one I’ll go to. Seriously. That woman has the patience of a Saint. I have stood in line many times and watched her deal with some seriously difficult customers—people who are rude or just being impossible—and she keeps her cool and treats them with respect every single time. I've never seen her crack. She’s also incredible with the folks who have no idea what they’re doing. You know, the people holding up the line because they don't know which shipping service to use or how to fill out a label? She walks them through the options without making them feel bad and she gets the line moving again. We need more workers like her in this city. Whoever is in charge: give Kiva a raise. She earns it every day. I was just in there today (December 23, 2025) and she was once again being awesome and usual.
- BABrenna ADec 23, 20255.0I braved the post office on 12/23 and was surprised at how not busy they were! Sean was SO helpful! I got everything packaged and shipped, left, and then realized I swapped the addresses and packages. I went back in and Sean helped me get a refund and get everything straightened out. He was so kind during it even though I am sure it was an annoying task!
- EDEvan DornDec 4, 20255.0We came in to get a passport for our newborn as a walk in without an appointment. The office was short staffed that day as one of the employees who worked passport didn't show up. The employees offered to make me an appointment for the next day. They noted I already had all of my documents ready in hand, and a kind gentleman working offered to help us submit the application quickly so we wouldn't have to come back the next day. Very kind service, I recommend this office for passport services. I was not aware but you can make an appointment on USPS website so you have a guaranteed time slot.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I access at the United States Postal Service located at 600 W Washington St?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at the USPS location at 600 W Washington St.
Can I apply for a first-time passport at this Post Office in Greenville?
Yes, this Post Office accepts first-time passport applications and many locations can also take your passport photo. You should complete and print your passport application form before applying.
Do I need an appointment for passport services at this location?
Most Post Offices offering passport services require you to schedule an appointment online. Limited walk-in hours are available at select locations.
What are the operating hours of the USPS at 600 W Washington St in Greenville?
The United States Postal Service is open Monday through Friday from 8:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.
How can I rent a PO Box at this USPS location?
You can apply for a PO Box online or in person at the Post Office. For online setup and availability, visit the USPS PO Box management page. In-person applicants need two valid IDs and a completed application.
Is 24/7 access to PO Boxes available at this Post Office?
Most USPS locations provide 24/7 access to PO Boxes in the lobby; however, access hours may vary. Please check with your local Post Office for specific lobby hours.
What nearby places can I visit around the USPS at 600 W Washington St?
Nearby you can find places like Candor Marketing, Iron Mountain offering shredding services, and dog boarding at Dog Culture. These locations might be useful for complementary services or errands before or after your USPS visit.
Are there any nearby transit or parking options close to the USPS for convenient access?
While specific transit options are not listed, the USPS is near well-known landmarks such as Park Place on Hudson park and United States Postal Service buildings, which likely have parking and transit options nearby. It's recommended to check local transit maps for details.
Could I visit any community or public service organizations near this USPS location?
Yes, nearby locations include Miracle Hill Rescue Mission, LiveWell Greenville, and Southernside Block Partnership, which provide community services and support. These are great places to consider visiting for local community engagement.
How can I make a passport photo appointment at this USPS?
To get a passport photo, make an appointment using the USPS online scheduler, as first-time passport and photo services typically require an appointment.