United States Postal Service

2.7
183 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 600 W Washington St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
600 W Washington St, Greenville, SC
29602, United States

Hours

Reviews

2.7
183 reviews
5 stars
71
4 stars
7
3 stars
4
2 stars
6
1 star
95

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Kiva and Shawn for their exceptional service.

Passport Services

While some customers had positive experiences with passport applications, others reported rude and unprofessional behavior from specific staff members, leading to frustration.

Mail Issues

Several reviews mentioned consistent problems with delayed or misdelivered mail, with some customers expressing serious concerns about package handling.

Accessibility

Customers expressed frustration over the difficulty in reaching staff via phone and the lack of timely responses to inquiries.

Cleanliness and Environment

The location was generally described as clean and well-maintained, contributing to a positive atmosphere for customers.
  • JD
    Jaime Dill
    5 days ago
    1.0
    Your mail carriers are horrible. They just drop packages on the ground and dont care. They put mail in the wrong boxes. They drive through yards. Instead of bringing packages to the porch the shove it in a little complex mailbox and dont care that it cant be pulled from the otherside. And when you complain the supervisor does nothing.
  • BL
    Brandon Lyons
    Oct 31, 2025
    5.0
    Nothing but good experiences here!
  • RH
    ramona howard
    Oct 28, 2025
    1.0
    Consistently have missing or late mail. I have Informed delivery so I can see what's coming. You cannot reach a human and automation is horrible
  • DD
    Dani Larson (Dani)
    Oct 16, 2025
    5.0
    Kiva was absolutely phenomenal. She was so helpful, friendly, and efficient. I wish everyone had her level of customer service skills! 🙌 I needed help figuring out what to send two items in and the fastest way to get a package to my sister. I am so happy with Kiva's service!
  • JS
    Jim Scott
    Oct 15, 2025
    5.0
    I arrived at the store just before 4PM today and I had about 200 parcels to process. The store got busy fast but Aaron and a lovely person, I believe was his manager, handled everyone with kindness and care. I was so impressed considering they were obviously way understaffed. I mean it was two people in a six kiosk situation. Plus, the manager was supposed to be doing passports. What I saw from them was life affirming. They kept calm, delt with surly customers and still smiled and maintained there politeness but also their dignity. I was there for an hour and walked away with enormous respect. Nice work, guys.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.