Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1521 Laurens Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous customers reported problems with package deliveries, including misdelivered items, packages marked as delivered but not received, and delays in delivery.
Customer Service
Feedback highlighted a mix of experiences with staff, ranging from helpful and friendly service to rude and unprofessional behavior.
Communication Problems
Many customers expressed frustration over poor communication, including difficulty reaching the post office by phone and lack of follow-up on complaints.
Lost Mail
Several reviews mentioned lost or stolen mail, with customers feeling their packages were mishandled or not delivered at all.
Staffing Issues
Customers noted that the post office appears understaffed, leading to long wait times and inadequate service during busy hours.
TG
The Horrible Gamer
Dec 14, 2025
1.0
We moved and recently and my wife made a purchase off of SHEIN. She mistakenly forgot to change the address to our new home. The 1st of 2 orders was delivered to our old address and the new resident graciously sent it back to the post office to have it re-shipped and forwarded to the correct address. This was a 44lb package that was sent the Moore, SC post office to the Pleseantburg. They somehow delivered a +40lb package to the wrong address. It took them about 1 1/2-2wks to respond to Mrs. Beverly who is in consumers affairs, she made did not hold back her disappointment in communication ability shown/not shown with this particular branch. After 2wks they finally attempted to retrieve the items they believed they wrongfully delivered to, unfortunately they were not able to retrieve them. While I will take full responsibility and ownership over the initial mistake after quickly correcting it, the end results still remain within the fault of this branch. I was able to get the 2nd part of the delivery which was the smaller of the 2 at 10lbs. That’s the frustrating part, they obviously had the correct address, as the information for the 2nd matched the first
TM
T Mccoy
Dec 8, 2025
1.0
This is the worst post office I have ever encountered in my whole 54 yrs on this earth my package was supposed to be delivered on Monday December 1st this package has been in Greenville 4 times I made a complaint to the post office and they told me that they would handle it this is ridiculous. They need to do better or get rid of the ones that are not doing their job
KK
Katarina
Nov 19, 2025
1.0
I've had it happen twice now that packages have been scanned as delivered but not delivered. It has only happened with packages that contained prescription medication. It's a really big headache for me because those prescriptions are expensive and I can never get the post office to do anything about it or even reimburse me the package insurance. I also saw the mail person ram into a parked car in the parking lot and cause significant damage.
UPDATE: Once again, my mail has been stolen. It showed up on my informed delivery but never made it to my mailbox. This was an item including cash. Why are all my mailpieces with worth disappearing from a locked mailbox??? Someone at this USPS is stealing. DO NOT have anything of value sent through this USPS.
MW
Matthew Weston
Nov 3, 2025
5.0
Josh and Lanisha are super helpful
MG
Mariela G
Oct 22, 2025
1.0
Delivery attempt, BS...and when you try calling them *crickets*, why even bother
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 1521 Laurens Rd?
You can send mail, ship packages, obtain money orders, rent PO Boxes, apply for passports, purchase gift cards, and more at the USPS located at 1521 Laurens Rd.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and most locations also provide passport photo services. You need to complete and print your passport application form before applying.
Do I need an appointment for passport services at this location?
Most Post Offices with passport services require you to schedule an appointment using the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours of this Post Office?
The Post Office is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can I get a PO Box at the United States Postal Service here?
You can apply for a PO Box online or in person at this Post Office. Online reservations and availability can be checked at the USPS PO Box management website.
Is 24/7 access available to PO Boxes at this USPS location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so check with this local Post Office for specific lobby hours.
What nearby places can help with shipping or postal needs around 1521 Laurens Rd?
Nearby postal and shipping services include another United States Postal Service location, United States Post Office, Post Office Pleasantburg Station, and a UPS Access Point location, which can complement your mailing or package needs.
Where can I grab a meal or coffee near the United States Postal Service at 1521 Laurens Rd?
You can visit nearby places such as Memo’s Family Restaurant for Southern food, Dunkin' for coffee and donuts, Kolapasi Indian Canteen for Indian cuisine, Subway for sandwiches, Da Vinci’s Ristorante for Italian, Pizza Artista for pizza, and Smoothie King for smoothies.
Are there automotive services near this Post Office location?
Yes, nearby automotive services include Greenville Car Wash for detailing, AutoZone for parts and repair, Abu Auto Sales for vehicle purchases, Xtreme Lil’ Boyz Toyz for auto body shop services, and Advance Auto Parts for parts and supplies.
How can I schedule passport services or get more information online for this location?
You can schedule passport services and find more information by visiting USPS online tools at https://tools.usps.com/rcas.htm or the location-specific page at https://tools.usps.com/locations/details/1377822.