United States Postal Service

2.4
131 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1521 Laurens Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1521 Laurens Rd, Greenville, SC
29606, United States

Hours

Reviews

2.4
131 reviews
5 stars
36
4 stars
7
3 stars
4
2 stars
4
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several specific complaints about individual employees.

Delivery Issues

Numerous reviews highlighted problems with package deliveries, including missed deliveries, lost packages, and poor communication regarding delivery attempts.

Staff Friendliness

While some customers praised specific staff members for their helpfulness, overall sentiment indicated a lack of consistent friendliness among employees.

Operational Efficiency

Customers frequently mentioned long wait times and understaffing, leading to frustration during busy periods.

Location Convenience

The post office's location was noted as convenient, but this was often overshadowed by the negative experiences reported.
  • KK
    Katarina
    5 days ago
    1.0
    I've had it happen twice now that packages have been scanned as delivered but not delivered. It has only happened with packages that contained prescription medication, so I think the mail person may be stealing. It's a really big headache for me because those prescriptions are expensive and I can never get the post office to do anything about it or even reimburse me the package insurance. I also saw the mail person ram into a parked car in the parking lot and cause significant damage.
  • MW
    Matthew Weston
    Nov 3, 2025
    5.0
    Josh and Lanisha are super helpful
  • MG
    Mariela G. Grigorova
    Oct 22, 2025
    1.0
    Delivery attempt, BS...and when you try calling them *crickets*, why even bother
  • MS
    McKenzie Stouffer
    Jul 25, 2025
    5.0
    Very nice staff and efficient service. They know their stuff!
  • CO
    Collin Owen
    Jul 15, 2025
    1.0
    On Friday, I was sent out notice at 9:30am that my package, a carburetor, was out for delivery and needed to be signed for. I was at work. At 11:30, delivery was attempted. I called the USPS main number and was told I should try to pick up the package just before 5pm. I then called the local store. I was told I would have to come back Monday morning at 8am to pick up the package and that it would not be delivered again but not back by 5pm. I tried calling at 4pm or so around 5x to double check. Nobody picked up. On Monday morning, I drove to the store and there was a sign at the door saying they would not open until 9:30am, instead of 8am. I was unable to wait that long, because I have a job. I arrived at 4:45pm, and was told that delivery was again attempted at around 3pm. This was contrary to previous feedback that delivery would not be attempted again and that I needed to go to the store to pick up the package in person. I was told to take the new slip that was in my mailbox and sign it and put my flag up. I went home. There was no slip. My fiance had been home for hours and the package had not been attempted. There was other mail in the mailbox. I went into the store on Tuesday morning for the third time and the package was there. In sum, I had to drive to the store 3 different times to obtain the package and was told conflicting information by 3 different USPS workers. Complete dysfunction. The lady on Tuesday morning was nice and my package was not ruined. So I guess there's that.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.