The UPS Store

4.3
245 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0227 in Greenville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - North Hills Shopping Center At 291.

Details

  • DeliveryNot available

Location

The UPS Store
2435 E North St, Greenville, SC
29615, United States

Hours

Reviews

4.3
245 reviews
5 stars
195
4 stars
6
3 stars
5
2 stars
3
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Gregory for their exceptional service.

Efficiency

Several reviews noted quick service and minimal wait times, although some customers experienced delays during busy periods.

Mixed Experiences

While many customers had positive interactions, there were notable complaints about rude staff and poor handling of issues, leading to frustration.

Store Management

Some reviews mentioned dissatisfaction with management's responsiveness to customer complaints and issues, impacting overall customer experience.

Cleanliness and Environment

Customers appreciated the cleanliness and organization of the store, contributing to a pleasant shopping experience.
  • JT
    judith treadway
    Nov 30, 2025
    5.0
    I love going to this store. It gets busy but they are friendly and efficient Shout out to Gregory who should get a medal and a raise for adding joy to the customers days and a job well done each time. The whole team for that matter seems great.
  • SE
    Steve E
    Nov 27, 2025
    5.0
    Mr. Davis takes exception pride in his notary service and I enjoyed meeting him. I will return to this store for all needs, especially notary services.
  • RR
    r ronin
    Nov 25, 2025
    5.0
    Super nice folks at this location. Very efficient and pleasant. Great customer service. It's my go-to place for shipping.
  • AB
    Annalynn Barnett
    Oct 7, 2025
    5.0
    This is my local store and I use their services at least once a month. Staff is expedient, knowledgeable, and professional. Gregory is especially an asset as he is always courteous and friendly to everyone.
  • TC
    Tony Costello
    Sep 23, 2025
    1.0
    The associate that help me was great, but a mistake was made on my package I was shipping, I paid for my label to be printed at the store, the wrong label was put on my package and shipped. Now either the UPS store or UPS will do anything about this, both are pointing a finger at each other saying it their problem. Spoke with the Store manager, who works from home on Fridays, and she just keep saying not her stores issues and never even offered an apology for the mix-up. This can not be the first time this has happened and for no "procedure" is in place to handle this. I did nothing wrong yet I am the one completely inconvenienced this situation. I will never use this location again and I will make sure others feel the same.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #0227 in Greenville offer?

The UPS Store #0227 provides packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.