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The UPS Store

4.1
(203 reviews)

Business Details

2131 Woodruff Rd, Greenville, SC
29607, United States
(864) 987-0098
https://locations.theupsstore.com/sc/greenville/2131-woodruff-rd

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2493 in Greenville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Maxwell Pointe Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
2131 Woodruff Rd, Greenville, SC
29607, United States

Hours

Reviews

4.1
203 reviews
5 stars
150
4 stars
4
3 stars
4
2 stars
7
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed regarding customer service; while some customers praise the friendly and helpful staff, others report rude and dismissive interactions.

Efficiency

Many customers appreciate the quick and efficient service, especially during busy times, although some express frustration with long wait times and understaffing.

Pricing Issues

Several reviews mention dissatisfaction with pricing, particularly regarding shipping materials and unexpected fees.

Store Management

There are complaints about the management and ownership changes leading to a decline in service quality, with some customers expressing loyalty to previous management.
  • KK
    Kelia
    Feb 24, 2026
    5.0
    Literally the best UPS store I’ve ever been to. I came in This morning and realized I had Lint all over my clothes and the lady allowed me to use their lint roller for free. It’s the small things like that, that matters most. Oh, and did I forget to mention how great the service is??? Thank you so much for being kind!!! God bless! ❤️
  • YY
    Yelyzaveta Yurkovska
    Feb 21, 2026
    5.0
    Because the staff is helpful and friendly.
  • TM
    Tim Miller
    Feb 13, 2026
    1.0
    I called the store at 8:07 AM on February 13, 2026 regarding a UPS shipment. Unfortunately, the representative who answered was dismissive and unwilling to assist with looking up my tracking information. The interaction felt unnecessarily rude and left me very dissatisfied with the experience.
  • GM
    Glenda Methvin
    Feb 12, 2026
    2.0
    I needed to purchase a box suitable to ship an item. While the guy on duty half heartedly looked for a box, several others came in with packages, and formed a line behind me. The guy then began complaining, somewhat loudly , about all the people, and all their packages, and why was everyone coming in now. It was very bothersome to him. Not wanting to impose on his time, I left and will buy what I need at another location.
  • SM
    Sara M.
    Feb 2, 2026
    5.0
    From my experience this is the best UPS store in the area. It is not the closest one to my house but it is the one I always choose to go for any shipping needs/ Amazon returns/ etc. I have always found them to be honest, helpful, efficient, and friendly. 👍🏻🌟

Frequently Asked Questions About The UPS Store

What services does The UPS Store #2493 in Greenville offer?

The UPS Store #2493 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.

Where is The UPS Store #2493 located?

It is located at 2131 Woodruff Rd, Ste 2100, Greenville, SC 29607, in the Maxwell Pointe Shopping Center.

Brand Certified Facts from The UPS Store

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