The UPS Store

3.8
144 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6187 in Greenville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Cherrydale Crossings Center Across From Home Depot.

Details

  • DeliveryNot available

Location

The UPS Store
2541 N Pleasantburg Dr, Greenville, SC
29609, United States

Hours

Reviews

3.8
144 reviews
5 stars
99
4 stars
3
3 stars
0
2 stars
5
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while many customers praised the friendly and helpful staff, others reported rude and dismissive behavior from certain employees.

New Management

Recent reviews highlight significant improvements in service and staff friendliness under new ownership, with many customers expressing satisfaction with the changes.

Efficiency

Several customers noted quick and efficient service, with minimal wait times and effective handling of shipping and printing needs.

Inconsistency

There are reports of inconsistent experiences, with some customers experiencing issues with service quality and pricing, particularly regarding notary services and printing.
  • TP
    Tamzn Pienaar
    Jan 5, 2026
    1.0
    This location is not open at 8 AM. I just drove to the location it’s 10 to 10 and they are still not open. I find that they closed at unusual times and they are not open when they’re supposed to be open.
  • RG
    Ro Gima
    Dec 29, 2025
    1.0
    UPS is an absolute nightmare when it comes to returns. The return codes never work, and you’re forced to print the label instead — which completely defeats the purpose of a “simple return.” To make things even worse, the UPS store actually charged $4 just to print the label. Yes, four dollars for a single piece of paper. That’s outrageous and borderline insulting. This feels like a cheap cash grab rather than customer service. A return process should be smooth and convenient, not frustrating and expensive. If you have any choice at all, use a different return carrier instead of UPS. This is unacceptable, and honestly hard to believe a company this big thinks this is okay.
  • CS
    Christina Sprecher
    Dec 13, 2025
    1.0
    I made a notary appointment through UPS's website at the location 2541 N Pleasantburg Drive, Greenville, SC, specifically because that location had an appointment available on a Saturday. I received confirmation emails from UPS confirming the location, date, and time. The materials to be notarized were time sensitive and important (like most documents that require notarization). When my husband and I arrived for the "appointment", the UPS employee told us that they don't have notaries on Saturdays and that the online system doesn't work. She was very dismissive and uncaring about the difficulty this would cause us and suggested that we go to UPS in Traveler's Rest, but did not even have the courtesy to call them or provide us with their number. She basically turned her back on us and walked away. Very, very poor customer service skills. This on top of the main problem, which is allowing customers to make appointments online that don't even exist!
  • MH
    Mande Horne
    Nov 28, 2025
    5.0
    Alaina made our shipping today at the Cherrydale location joyful. Thank you! Keep up the smiles.
  • TW
    Trav Williamz
    Nov 20, 2025
    5.0
    Assisted with my package by the beautiful and very helpful associate Alaina. I will be back again 🙂.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #6187 in Greenville offer?

The UPS Store #6187 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.