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The UPS Store

3.9
(147 reviews)

Business Details

2541 N Pleasantburg Dr, Greenville, SC
29609, United States
(864) 233-7225

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6187 in Greenville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Cherrydale Crossings Center Across From Home Depot.

Details

  • DeliveryNot available

Location

The UPS Store
2541 N Pleasantburg Dr, Greenville, SC
29609, United States

Hours

Reviews

3.9
147 reviews
5 stars
102
4 stars
3
3 stars
0
2 stars
5
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting individuals like Sam and Alaina.

Inconsistent Experiences

While some reviews noted excellent service, others reported rude or unhelpful staff, particularly during busy times or with specific employees.

New Management

Recent changes in ownership have led to positive feedback about improved service and a more welcoming atmosphere.

Operational Issues

Several customers expressed frustration with the store's hours and appointment system, indicating inconsistencies in service availability.

Pricing Concerns

Some customers felt that charges for services, such as printing labels, were excessive and not in line with their expectations.
  • LB
    La'Tresa Brock
    Jan 28, 2026
    5.0
    Ms.Alaina always does a wonderful job of helping her customers.
  • SN
    sherbondys npsjm
    Jan 17, 2026
    5.0
    Sam was soooo helpful today when I came to get my fingerprints done!! He was so accommodating and I couldn’t have asked for a better experience. Highly recommend!
  • DE
    Donna Edwards
    Jan 12, 2026
    5.0
    Awesome experience.
  • TP
    Tamzn Pienaar
    Jan 5, 2026
    1.0
    This location is not open at 8 AM. I just drove to the location it’s 10 to 10 and they are still not open. I find that they closed at unusual times and they are not open when they’re supposed to be open.
  • RG
    Ro Gima
    Dec 29, 2025
    1.0
    UPS is an absolute nightmare when it comes to returns. The return codes never work, and you’re forced to print the label instead — which completely defeats the purpose of a “simple return.” To make things even worse, the UPS store actually charged $4 just to print the label. Yes, four dollars for a single piece of paper. That’s outrageous and borderline insulting. This feels like a cheap cash grab rather than customer service. A return process should be smooth and convenient, not frustrating and expensive. If you have any choice at all, use a different return carrier instead of UPS. This is unacceptable, and honestly hard to believe a company this big thinks this is okay.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #6187 in Greenville offer?

The UPS Store #6187 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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