United States Postal Service

2.8
196 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 307 N Goose Creek Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
307 N Goose Creek Blvd, Goose Creek, SC
29445, United States

Hours

Reviews

2.8
196 reviews
5 stars
70
4 stars
13
3 stars
10
2 stars
9
1 star
94

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees like Greg and Judy received praise for their helpfulness, others like Lewis and Cheryl were criticized for their rude and condescending attitudes.

Passport Services

Many customers expressed frustration with the passport application process, citing long wait times, misinformation about walk-in hours, and unhelpful staff.

Efficiency

Customers reported slow service and long lines, with some noting that the post office was understaffed, leading to a frustrating experience.

Friendly Staff

Despite negative experiences, several reviews highlighted friendly and helpful staff members who provided excellent service.
  • LS
    Laura M. Swanson
    Dec 31, 2025
    5.0
    I come here every year with a postal money order from my elderly parents. The service is quick, professional and worth the wait!
  • CS
    Carrie Smith
    Dec 30, 2025
    1.0
    WORST CUSTOMER SERVICE EVER! I normally do not share negative experiences but I am today! I went in the Goose Creek post office because I applied for my passport online and brought the materials I received in the mail to the post office like I was supposed to. The guy that waited on me was extremely rude to me. He asked me if this was my first time applying for a passport, I stated yes. He said rudely you can't do that for the first time here and I have to pay for their processing fee! He looked at his co worker and said tell her! He said again I told you! It wasn't even about paying their processing fee it's how he handled it. If you dont like your position then maybe you shouldn't be there! I wish people would just be kind. I do not recommend anyone going to the goose creek post office. Moving forward i will go to another location.
  • EE
    Emma
    Dec 19, 2025
    5.0
    Greg was literally so nice and I truly appreciate his attitude and kindness!!
  • NN
    No Name
    Oct 14, 2025
    1.0
    Stood in line for over 30 minutes for a walk in Passport appointment only to be refused service. Walk in appointments start at 130 pm and go to 230 pm. The employee Amber finally came out at 2pm to inform us that she was refusing to help anyone that day. I took time off work and wasted over 2 hours waiting. This is absolutely horrible customer service and Amber needs to be fired!
  • JK
    Janee and Brian Kutney
    Oct 9, 2025
    5.0
    Fast efficient polite service. I go out of my way to use this facility.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.