United States Postal Service

2.8
192 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 307 N Goose Creek Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
307 N Goose Creek Blvd, Goose Creek, SC
29445, United States

Hours

Reviews

2.8
192 reviews
5 stars
68
4 stars
13
3 stars
10
2 stars
9
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees like Judy and Greg received praise for their helpfulness, others like Lewis and Cheryl were criticized for their rude and condescending behavior.

Passport Services

Many customers expressed frustration with the passport application process, citing long wait times, unhelpful staff, and misinformation about walk-in hours.

Efficiency

Customers reported slow service and long lines, with some noting that the staff seemed overwhelmed and unorganized, leading to a frustrating experience.

Staff Attitude

Several reviews highlighted a negative attitude among staff members, with complaints about rudeness and lack of professionalism affecting the overall customer experience.

Positive Experiences

Despite the negative feedback, some customers reported positive experiences, particularly with specific employees who provided excellent service and assistance.
  • NN
    No Name
    Oct 14, 2025
    1.0
    Stood in line for over 30 minutes for a walk in Passport appointment only to be refused service. Walk in appointments start at 130 pm and go to 230 pm. The employee Amber finally came out at 2pm to inform us that she was refusing to help anyone that day. I took time off work and wasted over 2 hours waiting. This is absolutely horrible customer service and Amber needs to be fired!
  • JK
    Janee and Brian Kutney
    Oct 9, 2025
    5.0
    Fast efficient polite service. I go out of my way to use this facility.
  • DD
    Dezmas
    Oct 1, 2025
    5.0
    fast and nice service, very good service
  • JR
    Joe Builds RC
    Sep 20, 2025
    1.0
    The worst post office on the planet.
  • NS
    Natalie Stewart
    Sep 10, 2025
    5.0
    A kind gentleman that works there noticed that I was struggling to find a box that would fit my package I wanted to ship. Without hesitation he went and fetched one for me. A simple gesture but really helped my morning. Wish I got his name! He is a black man that is usually behind the counter. Thank you for improving my morning.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.