Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 201 Tom Hall St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.8
355 reviews
5 stars
55
4 stars
8
3 stars
7
2 stars
12
1 star
273
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some employees received praise for their friendliness and helpfulness, many customers reported rude service and a lack of accountability from staff.
Delivery Issues
Numerous complaints about lost or misdelivered packages, with many customers expressing frustration over mail not arriving or being delivered to the wrong addresses.
Long Wait Times
Customers frequently noted long lines and slow service, often exacerbated by understaffing, leading to a frustrating experience.
Cleanliness and Conditions
Several reviews mentioned unsanitary conditions in the post office, including dirty floors and a generally unpleasant environment.
- JGJoseph GaltelliDec 8, 20255.0Very kind workers and quick even in the holidays.
- SWShelley WeaverNov 25, 20255.0I know most people come and review when something goes wrong, but I had a package that wasn’t redelivered and I called and they located it and had it to me the next day. Excellent experience.
- JEJohn EvansNov 14, 20251.0I have Informed Delivery so I know what to expect. On 11/9/25 my wife's 2026 medical ID card was not delivered but mine was. On that day, we had mail for two other households which I hand delivered. On 11/12/25 mail we both were to receive notice of the meds we both take. My wife's came but not mine. Very important mail doesn't seem to arrive but the junk keeps coming. I put out a note for the carriers....no response....total apathy! Just to be clear, this is the PO out of Fort Mill, SC
- NNnoraOct 18, 20251.0They are the worst postal service I've ever experienced. They NEVER pick up the phone. it doesn't materer what day or time (I've tried all options). In addition we've opted to mail through other services as several times my packages have been "lost"....
- HMHannah M-WSep 29, 20255.0This review is for Postmaster James and his excellent customer service. It is a joy seeing him interact with his customers, young and old alike. He goes the extra mile to not only get the job done but also to put a smile to their faces.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 201 Tom Hall St?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time U.S. passport applications and many locations also take passport photos. Be sure to complete and print your application form before applying.
Do I need an appointment for passport services at this location?
Most passport services require scheduling an appointment online, though limited walk-in hours may be available at select locations.
What are the operating hours of the United States Postal Service at 201 Tom Hall St?
The Post Office is open Monday through Friday from 8:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Can I get a passport photo taken at this Post Office?
Yes, the Post Office offers passport photo services by appointment through their online scheduler. The fee for a passport photo is $15.
How can I rent a PO Box at this location?
You can search, reserve, and apply for a PO Box online or in person. When applying in person, bring two valid forms of ID and your completed application.
Is there 24/7 access to PO Boxes at the Post Office?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Check with the local Post Office for specific lobby hours.
What nearby landscaping services are available if I visit the Post Office?
Nearby landscaping and gardening services include Teague Lawn Creations and YardTec, which could assist with your home or garden needs before or after your postal visit.
Are there any nearby dining options close to the United States Postal Service at 201 Tom Hall St?
Yes, Breadsmith is a nearby bakery and fast food restaurant where you can enjoy fresh baked goods and meals after your visit to the Post Office.
How can nearby legal and counseling services support me when visiting the Post Office area?
If you need legal advice, The Purpose Law Firm and Knipp Law Office are nearby. For mental health or counseling support, First Lady Modesty Ministries and Clear Horizons Counseling offer services close to the Post Office.