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The UPS Store

3.5
(233 reviews)

Business Details

1750 Hwy 160 W, Fort Mill, SC
29708, United States
(803) 802-1970
https://locations.theupsstore.com/sc/fort-mill/1750-hwy-160-w

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4939 in Fort Mill offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 1/4 Mi W Of I-77 (Exit 85) In West Town Market Behind Wendy's.

Details

  • DeliveryNot available

Location

The UPS Store
1750 Hwy 160 W, Fort Mill, SC
29708, United States

Hours

Reviews

3.5
233 reviews
5 stars
131
4 stars
10
3 stars
3
2 stars
12
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many customers reporting rude and unhelpful staff, while others praised friendly and efficient service.

Staff Attitude

Numerous reviews highlight a lack of friendliness and professionalism among staff, with some customers describing them as rude or dismissive.

Efficiency

While some customers experienced quick and efficient service, others reported long wait times and poor handling of packages, leading to frustration.

Store Management

Several reviews mention issues with management, including poor communication and lack of accountability for mistakes, contributing to negative customer experiences.
  • JC
    Jessica Campos
    6 days ago
    5.0
    This is my favorite UPS Store! The team is always so polite, helpful, and professional. They make everything quick and easy every time I go in. Highly recommend!
  • AS
    Abby Sanders
    Feb 9, 2026
    1.0
    Poor customer service. I attempted to make a return without the original box and even offered to pay for a new one. The older lady was rude, unwilling to help, and walked away instead of offering a solution.
  • SS
    Sabine Storsberg
    Feb 7, 2026
    5.0
    I was notified that my package arrived but to find out that it was not delivered to my address. A big shout out to Perry who was at the store and had no probem to step up for another driver's mistake, knew from the picture I had been provided where my package was delivered😯 and went and got it for me. I am so thankful, he did it with a smile and within 15 minutes I had my package. What customer service! Thank you, Perry!
  • MB
    Maggie Backmeyer
    Jan 13, 2026
    2.0
    Staff members there do not smile. Most insipid people I’ve met! They look like robots
  • KQ
    KC Q
    Jan 8, 2026
    1.0
    If you come here for a rerun -send the email or they help 3 other people before you- I don’t return items normally- it’s not that hard to put up a sign or not be an unfriendly jerk

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:30 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Fort Mill offer?

The UPS Store in Fort Mill provides packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and more.

Brand Certified Facts from The UPS Store

This information is certified by The UPS Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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