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The UPS Store #4939 in Fort Mill offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 1/4 Mi W Of I-77 (Exit 85) In West Town Market Behind Wendy's.
Many customers reported rude and unhelpful staff, with several specific complaints about individual employees' attitudes.
Package Handling
Numerous reviews highlighted issues with lost or mishandled packages, leading to frustration and dissatisfaction.
Positive Experiences
Despite negative feedback, several customers praised the efficiency and friendliness of certain staff members, indicating some positive interactions.
Store Operations
Customers expressed frustration with long wait times and inconvenient store hours, impacting their overall experience.
KQ
KC Q
4 days ago
1.0
If you come here for a rerun -send the email or they help 3 other people before you- I don’t return items normally- it’s not that hard to put up a sign or not be an unfriendly jerk
EY
Eric Yurtkuran
Dec 20, 2025
1.0
Horrible experience all around. They lost my package and never recovered it. I called over 10 times and kept getting a voicemail stating it was full and not accepting messages. Finally talked to someone and said my refund will take over a month to process.
Quick to lose my package, slow to refund my money and very poor communication
AA
Ashley
Dec 16, 2025
1.0
I was in the store today and the owner basically called one of his employees FAT. How do you treat people like that?!? I felt so bad for the employee. I will definitely not come back to this store!
JL
Jon Little
Nov 29, 2025
1.0
Most useless service ever. Was told ups policy doesn't matter.
DB
D Best
Nov 13, 2025
1.0
Went to drop-off a package around 9 am. Hair and the other young female had a very bad and negative attitude towards me. I tried to get the package ready so they didn’t have much work once I dropped it off and Hari ask me why I put the items in a package. Unpackaged it and handed me the box back. With this type of attitude an moral, they won’t last long. Customers have plenty other UPS stores to go to. I only went there because it was the closest. Won’t go there again unless I have to.
Oct 30th.
Oct 30th.