The UPS Store

3.5
224 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4939 in Fort Mill offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 1/4 Mi W Of I-77 (Exit 85) In West Town Market Behind Wendy's.

Details

  • DeliveryNot available

Location

The UPS Store
1750 Hwy 160 W, Fort Mill, SC
29708, United States

Hours

Reviews

3.5
218 reviews
5 stars
122
4 stars
10
3 stars
3
2 stars
11
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while some customers praise the friendly and helpful staff, others report rude and dismissive behavior from employees.

Efficiency

Many reviews highlight quick service and efficient handling of tasks, especially for Amazon returns, but some customers experienced long wait times and poor service.

Store Management

Several reviews mention issues with management, including unhelpful responses to customer complaints and a lack of accountability.

Training Issues

Customers frequently note a lack of proper training among staff, leading to inconsistent service and misunderstandings regarding store policies.

Location Convenience

The store's location is generally seen as convenient, but some customers express frustration with limited hours and accessibility.
  • LL
    levqua6
    4 days ago
    5.0
    Easy, convenient, fast and safe!
  • DB
    D Best
    Nov 13, 2025
    1.0
    Went to drop-off a package around 9 am. Hair and the other young female had a very bad and negative attitude towards me. I tried to get the package ready so they didn’t have much work once I dropped it off and Hari ask me why I put the items in a package. Unpackaged it and handed me the box back. With this type of attitude an moral, they won’t last long. Customers have plenty other UPS stores to go to. I only went there because it was the closest. Won’t go there again unless I have to. Oct 30th. Oct 30th.
  • BW
    Brenda White
    Oct 27, 2025
    5.0
    The agent was super helpful, patient, and nice. Unlike the Celanese store, didn’t make me buy a box even though the amazon return said I didn’t need one. Thank you!
  • MC
    Michael Crawford
    Oct 23, 2025
    5.0
    Great location and open Sunday is a plus . Customer service in this store is 10 plus stars
  • JM
    John McCabe
    Oct 23, 2025
    5.0
    The staff at store number 4939 is amazing! They all work very hard and they’re all very gracious whenever I come in to get packages or return Amazon purchases. I will recommend them to anyone!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:30 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Fort Mill offer?

The UPS Store in Fort Mill provides packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and more.