Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5278 in Fort Mill offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Intersection Of Hwy 521 & Hwy 160 Behind Bojangles.
Details
- DeliveryNot available
Location
Hours
Reviews
4.2
200 reviews
5 stars
154
4 stars
4
3 stars2
2 stars2
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customer service experiences are mixed; while some staff members, particularly Renji, receive high praise for their helpfulness and professionalism, others, especially Christine, have been criticized for rudeness and lack of accountability.
Staff Attitude
Feedback indicates a significant inconsistency in staff attitudes, with some employees being described as friendly and helpful, while others are noted for being dismissive and rude.
Service Efficiency
Many customers appreciate the efficiency of the service, noting quick processing times and helpful assistance, although there are complaints about long wait times and poor handling of certain requests.
Pricing Issues
Several reviews mention concerns about pricing, including accusations of overcharging and unclear pricing policies, particularly regarding printing and shipping services.
Store Environment
The store is generally described as clean and organized, but some customers have reported issues with staff being distracted or unprofessional, impacting the overall customer experience.
- AAAvalon AvalonNov 12, 20253.0Most who work there are quite nice but there's one girl who has zero personality Never says hello or thank you. Doesn't seem happy working there.
- CSCynthia SticklandNov 8, 20255.0The UPS Store 5278 at the intersection of HWY 21 & HWY 160, Fort Mill. Renji, store manager/owner, eagerly rushed to the door at 3:31p EST, 1 minute passed closing time to offer me an opportunity to come into the store and process my Amazon returns while he and his staff member completed end-of-day tasks. I immediately responded that it was ok and I could return another day; however, Renji was insistent with great positivity and genuineness. I had about 10 returns to process. There was not a single moment where I was rushed or felt rushed. In fact, Renji went out of his way to assure me that I could take my time and not try to hurry through the process. While processing my returns, I interacted with Tanisha to replace the labels. She was very kind and eager to help. I had observed Renji and Tanisha's interactions and conversation. It was clear that Tanisha not only has a great respect for Renji, her manager, but is very happy to be working alongside him as well. Thank you, Renji, for treating me like a friend today. Not only was it unexpected but it made my heart smile! Keep being you!! 🌻🎉👍
- CTChris & Courtney ThompsonNov 6, 20255.0Tina and Taniqua in store 5278 in Indian land South Carolina were so helpful and wonderful!! I had a small issue with a package and to help me out so that I could stay on schedule with my day. Wonderful customer service and really sweet women.
- DADoreen AzizSep 24, 20255.0Awesome customer service!
- JMJacob MalottSep 23, 20255.0The store owner, Renji, is fantastic at running this location. All business owners should strive to attain his level of customer service, kindness, willingness to satisfy, and professionalism. I wouldn’t go anywhere else For shipping packages, printing/copying, or mailbox services. This UPS store is the absolute best!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:30 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the regular operating hours of The UPS Store in Fort Mill?
The UPS Store in Fort Mill is open Monday through Friday from 8:30 AM to 7:00 PM, and on Saturday and Sunday from 10:00 AM to 3:30 PM.
Is The UPS Store in Fort Mill open on Sundays?
Yes, the store is open on Sundays from 10:00 AM to 3:30 PM, although hours may vary on holidays.
What services does The UPS Store #5278 offer?
The UPS Store offers expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, and passport/photo ID services.
Where is The UPS Store located in Fort Mill?
It is located at 9789 Charlotte Hwy, Ste 400, Fort Mill, SC 29707, at the intersection of Hwy 521 and Hwy 160 behind Bojangles.
What payment options are accepted at The UPS Store in Fort Mill?
Payment options include American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store in Fort Mill offer mailbox rental services?
Yes, mailbox rental and mailbox services are available at The UPS Store in Fort Mill.
Are there any special offers available at The UPS Store in Fort Mill?
Yes, you can save big with their special offers and coupons available on their website.
What nearby places can customers visit before or after their visit to The UPS Store?
Customers can visit nearby places such as Little Caesars Pizza for a quick meal, Midtown Sundries Grill and Bar for dining and drinks, or 521 Spa & Massage for relaxation services.
How can nearby places like Enterprise Rent-A-Car help customers of The UPS Store?
Enterprise Rent-A-Car nearby provides convenient car and truck rentals, which can be helpful for customers needing transportation for moving or shipping large items.
Are there any professional services or medical facilities near The UPS Store in Fort Mill?
Yes, nearby professional and medical services include Shred Nations for shredding, CORA Physical Therapy for therapy services, and Jewell Vision Care for optometry needs.