Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0392 in Florence offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across From Starfire Grill.
Details
- DeliveryNot available
Location
Hours
Reviews
4.8
545 reviews
5 stars
499
4 stars
15
3 stars1
2 stars3
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Bree, Deianna, and Jeremiah for their outstanding service.
Store Hours
Several reviews indicated issues with the store's operating hours, noting that it was closed earlier than advertised, causing inconvenience to customers.
Efficiency
Customers frequently commented on the quick and efficient service they received, with many noting minimal wait times and prompt assistance.
Training Needs
Some feedback highlighted a need for better training for certain employees, particularly in handling heavy packages and customer interactions.
- CSCharles Saverance4 days ago5.0Professional, prompt and courteous service!
- AHamy hillDec 11, 20251.0Arrived at the store before 6 o’clock and it was already closed. The website says it’s open till 630. Drove an hour just to get to the store for them to be closed when I arrived.
- NNNasiDec 5, 20251.0This place is closed and is not the current address for the New UPS store, needs to be updated.
- WWWorkaholicDec 4, 20251.0Employees are rude and doesn’t know how to address customers. Brought in a box weighing over 150 pounds and the wanted it to be lifted onto the counter with no assistance. If I injured my back this company would have definitely paid for it.. They need more training
- CMCindi MackNov 25, 20255.0Deianna was polite, professional and friendly.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Florence offer?
The UPS Store offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, and passport/photo ID services.
What are the operating hours of The UPS Store on weekdays?
The UPS Store is open Monday through Friday from 8:00 AM to 6:30 PM.
Is The UPS Store open on Sundays?
Yes, The UPS Store is open on Sundays from 11:00 AM to 4:00 PM, with holiday hours varying.
Does The UPS Store close on major holidays?
Yes, The UPS Store is closed on specific holidays including November 27, 2025, December 25 and 31, 2025, January 1 and 19, 2026.
What payment methods does The UPS Store accept?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Where is The UPS Store located in Florence?
The UPS Store is located at 1937 W Palmetto St, Florence, SC 29501, inside Florence Mall.
Can I send a fax at The UPS Store?
Yes, faxing services are available at The UPS Store in Florence.
Are there any nearby places to visit after finishing my errands at The UPS Store?
Yes, nearby you can visit Boot Barn for clothing and shoes, Cicis Pizza for dining, and Cold Stone Creamery for desserts.
How can nearby businesses like AirPure Technologies and Lawn Doctor complement visits to The UPS Store?
AirPure Technologies offers home cleaning and restoration services and Lawn Doctor provides building supplies, making them convenient nearby options for home improvement after visiting The UPS Store for mailing or printing needs.
Are there family-friendly places near The UPS Store?
Yes, The Little Gym of Florence nearby offers kids' recreation and gymnastics activities, great for families visiting the area.