United States Postal Service

2.3
88 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1100 Church St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1100 Church St, Elgin, SC
29045, United States

Hours

Reviews

2.3
88 reviews
5 stars
25
4 stars
2
3 stars
3
2 stars
3
1 star
55
  • SC
    S CD803
    Dec 31, 2025
    1.0
    My Dads packages have been going missing for years. Two years in a row my nieces Christmas packages have not been delivered. Christmas cards don’t ’show up. Birthday cards don’t show. Items ordered online go missing. If it has tracking, it says delivered, but nothing arrives. No one is stealing the packages. My Dad has literally been outside watching the mailman drive past his mailbox and not even stop, but then receive a delivered notice. Bills and junk are consistently delivered, but ANYTHING looking like a present goes missing. This post office needs to be investigated.
  • LL
    Lora-Leigh Langston
    Dec 18, 2025
    5.0
    i accidentally order my xmas package to two appt numbers, i was so upset but thankfully they were able to locate them and help me! i appreciate it so much, i try to make my single disable dad xmas a best a possible, and those were his gifts. i appreciate yall so much! thank you!
  • TS
    Terri Stack
    Oct 24, 2025
    1.0
    Made an appointment for 10:15 on a Saturday morning, got here at 10:00 and go in and wait in line only for them to tell us the passport person didn’t show up. Why didn’t it send us a notification or something?
  • HL
    Hether Lyles
    Oct 14, 2025
    1.0
    Worst customer service. Tacky people answering the phone. They continue to let packages go to the wrong address. Disgusting overall.
  • FS
    Fiona Saraniero
    Oct 7, 2025
    1.0
    I have never experienced such horrible service, neglect and rudeness like I did today. The WORST Post Office I have EVER been to. Mail has been held since JULY. My brother went up to ask about it several times the past month or so & was FLAT OUT LIED TO. He was told there was no mail. We are now in a situation where several attempts to contact us via mail have not made it to us & are in legal trouble. I went today & after dealing with an EXTREMELY unprofessional and rude supervisor, was handed an entire USPS tub of mail dating back to MID JULY. (It is OCTOBER, NOW) To make things worse, the tub had a large stack of OTHER PEOPLE'S MAIL. The supervisor walked out w/ her courier on speakerphone asking about it, IN FRONT, where I heard the whole conversation & instead of just apologizing about the situation in general, she got into HER OWN VEHICLE and announced (not to me) that she was going to drive by our mailbox. Someone really should do something about this branch. I have NEVER been soooooooo angry in my life. Do NOT use this branch, if you can avoid it.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.