The UPS Store

3.9
153 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2932 in Easley offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Rockville Centre.

Details

  • DeliveryNot available

Location

The UPS Store
1027 S Pendleton St, Easley, SC
29642, United States

Hours

Reviews

3.9
153 reviews
5 stars
102
4 stars
5
3 stars
5
2 stars
5
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Lisa and Kendra, for their friendliness, helpfulness, and professionalism, while a few reported negative experiences with customer service.

Efficiency

Customers appreciated the quick service and efficiency of the staff, although some noted long wait times during busy periods.

Store Management

Lisa received high praise for her management style and customer interactions, but there were also complaints about her handling of specific situations.

Staff Knowledge

Overall, staff were described as knowledgeable and capable, though there were instances of poor service and lack of understanding in specific situations.

Store Environment

The store was generally viewed as friendly and welcoming, but some reviews mentioned issues with organization and long lines.
  • MM
    Michael Mann
    Nov 15, 2025
    5.0
    Great staff.
  • BK
    Billy Kuykendall
    Nov 3, 2025
    5.0
    I was in this place a couple of weeks ago came in just a few minutes before closing to get a set of blueprints. Copied. Lisa went way above and beyond out of her way to help me did an absolute %100 perfect job. Even stayed way past closing to see to it.That she could get the work done for me that I needed.I wish there was more people like her in this life. Thank you lisa.
  • ML
    mark lang
    Oct 24, 2025
    5.0
    Great drop point for Amazon returns! Friendly staff, great service.
  • LB
    Lewis Bloom
    Oct 8, 2025
    5.0
    Lisa at the UPS Store really went above and beyond to help me with my package. She was incredibly friendly and attentive, making sure everything was sorted out smoothly. Her kindness and professionalism made the process much more pleasant for me. It's always wonderful to encounter someone like Lisa who genuinely cares about providing excellent customer service!!!! 😁😁😁
  • MT
    Monica Taylor
    Oct 6, 2025
    1.0
    I had a very disappointing experience with the manager, Lisa, at this UPS location. She was rude, unhelpful, and showed no concern for resolving my issue. Communication was poor from the start β€” instead of listening or trying to help, she was dismissive and condescending. My package was mishandled, and when I tried to get assistance, Lisa made the situation even more frustrating by going against everything I said and refusing to take responsibility. Good customer service should mean helping customers feel heard and respected, but unfortunately, that was not the case here. I expected professionalism and basic courtesy, but received neither. I won’t be returning to this location as long as she’s managing it.

Frequently Asked Questions About The UPS Store

What services does The UPS Store in Easley offer?

The UPS Store #2932 in Easley offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services. It is locally owned and operated to assist customers with these needs.

What are the operating hours of The UPS Store Easley?

The UPS Store Easley is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 3:00 PM, and closed on Sundays. Some holiday closures and variations apply.