Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2570 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.9
256 reviews
5 stars
46
4 stars
8
3 stars
10
2 stars
14
1 star
178
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over the lack of assistance and professionalism.
Delivery Issues
Frequent complaints about lost packages, incorrect deliveries, and packages marked as delivered but not received were reported by multiple customers.
Long Wait Times
Customers consistently mentioned long wait times at the post office, often exacerbated by understaffing and inefficient service.
Mixed Experiences
While many reviews were negative, a few customers noted positive interactions with specific employees who provided helpful service.
Overall Reliability
The post office was described as unreliable, with many customers expressing a lack of trust in the handling of their mail and packages.
- JHJames HickmanNov 12, 20251.0Continuously having issues one way or the other....it seems every month I have to track down a package....always say attempted delivery failed....that's just someone being lazy ..I'm over it...I'm going to file a formal complaint on this branch....I have even had mail say delivered..but has not still sitting on the truck ...I have now been waiting on medication...that was scheduled for delivery...out for delivery only at the last minute say attempted delivery failed...no dogs no blockage nothing...come on now...
- RRRaeOct 22, 20251.0Michael was incredibly rude and unhelpful and talked down to me several times when i needed help shipping. He was unnecessarily hostile and acted like he didn’t want to do his job bc it was close to closing. Very terrible service
- JWJustin WellonsOct 8, 20251.0Deliver mail to the wrong mailboxes
- DADandy ArmadildoSep 29, 20251.0Rude staff, constant lost packages, and zero customer service. This post office shows no care or effort—consistently a frustrating and unreliable experience.
- MCmegan CarterSep 26, 20251.0This place sucks, very important package was supposed to be delivered today and it hasn't even moved since the day it was put in the system to be delivered. This is a military package and yet they are still incompetent. When you try to call them they're too lazy to answer their phones. Do not ever mail anything through the conway usps post office, use ups, at least ups can do their jobs.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 2570 Main St, Conway?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can take your passport photo by appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment through the online scheduler, but there are limited walk-in hours at select locations.
What are the operating hours of the USPS at 2570 Main St?
Open Monday through Friday from 9:00 AM to 5:00 PM, Saturday from 10:00 AM to 12:00 PM, and closed on Sunday.
How can I rent a PO Box at this Post Office?
You can search and reserve available PO Boxes online and complete the setup in person at the Post Office with two valid IDs.
Can I access my PO Box after normal business hours?
Most USPS locations provide 24/7 access to PO Boxes in the lobby, but access hours may vary by location.
Is there a nearby gas station if I need fuel while visiting the Post Office?
Yes, Exxon and Palmetto Express gas stations are nearby, offering fuel and convenience store services.
Are there any nearby restaurants to grab a meal before or after my USPS visit?
You can visit Fuji Hibachi and Sushi or Dunkin' nearby for sushi or coffee and donuts.
Where can I find financial services near the USPS location?
Nearby options include Truist bank, Conway National Bank, Carolina Trust Federal Credit Union, and mortgage brokers like Vivian Tomassetti and BB&T Mortgage.
How can nearby public services assist me when visiting the Post Office?
Nearby are Horry County Police Department and Horry County Fire Rescue, which provide law enforcement and emergency services if needed during your visit.