Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2570 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.0
263 reviews
5 stars
48
4 stars
8
3 stars
10
2 stars
14
1 star
183
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and lack of professionalism.
Delivery Issues
Frequent complaints about lost packages, incorrect deliveries, and failure to deliver items as promised were reported, indicating a significant reliability problem.
Long Wait Times
Customers consistently mentioned long wait times at the post office, often with only one clerk available to assist, leading to dissatisfaction.
Mixed Experiences
While many reviews were negative, a few customers reported positive interactions with specific employees, suggesting that experiences can vary significantly.
- SSSusanJan 3, 20261.0Conway post office front desk, hand delivered time sensitive letters to post person, male, on right side of counter, already stamped. I ask him if they will stay in House since all 16 where Conway local. He said yes, stamped each one and assured me they would be delivered next day since early on Tuesday and they were local. I asked him again if they would be delivered on Wednesday next day he said yes. Wednesday came not delivered, Thursday holiday, contacted post office lady said they should have been delivered he made mistake. Friday came not delivered, Saturday came still not delivered. Now where are my time sensitive letters? Monday filing another complaint and will go to the counter advise the person how bad his service was. None of this will fix his error. Terrible service
- KKKCJan 2, 20261.0You can’t even get anyone on the phone. No matter how many times you say “agent” or “representative”, the automated system asks you to tell them what you need. NO. I want to talk to an ACTUAL person. Not a freaking BOT. What is so hard about that? We need to go back to the days where real people answered the phone and not have to jump through hoops just to talk to someone. You wanna know why people are so pissed by the time a real person actually answers the phone? Because they have to go through an automated system that doesn’t understand basic English. Do better.
- JLJacqueline LisellaDec 17, 20255.0Went here on Friday December 12th 2025 with my mom to mail a package for Christmas. We decided to go to this location because they closed at 5PM. My mom works from 8-4, so this location worked perfectly for us. We drove there, found fast parking, and went inside. First we looked for an big envelope that fit a Calander, and they had one that was suitable in size. They also had tons of options as far as different sizes of boxes and envelopes for packaging needs! We then filled out the package details, while we waited in line. While there was a line, it moved quickly, and there was 2 people working there at that time. It was finally our turn, and the person who took care of us was pleasant. He weighed the package, made sure the address was correct, and explained the shipping options. It was about $11.00 to ship our package using the standard delivery option. The clerk also said that it would arrive by Friday December 19. We paid via credit card and went on our merry way! was given a receipt with tracking info too. Overall pleasant experience, and would ship an item here again. Also, must have got right on a truck or something because the package was delivered on Monday December 15 to the right address! Glad about the quick shipping too!
- GGGrady GambrellDec 15, 20251.0Let’s all say it together… defund and disband USPS…
- SHSergio HandlerNov 26, 20251.0This place is an absolute joke they treat you like garbage here the postman gives away your mail to random people when you come here with concerns they shake their head at you then they tell you to ring the doorbell for a postmaster which you're waiting for 15 minutes and we're going to get more than twice because of the fact that you're hearing them laughing and having a good time having hotcakes in the back graffitied and instead of changing out the piece of paper which cost probably five cents or less and less than that in ink as you can see how lazy I get are these people are especially the postmaster she's the rudest woman I've ever met in my life why do I pay tax dollars to be treated like this to walk into a place where there's graffiti everywhere and the whole time I've been here they said that they were looking for the wrong address which the guy did himself and the fact that you have attitude with me when it was your mistake this whole time and I wasted my gas and my tax dollars is wild
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 2570 Main St, Conway?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can take your passport photo by appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment through the online scheduler, but there are limited walk-in hours at select locations.
What are the operating hours of the USPS at 2570 Main St?
Open Monday through Friday from 9:00 AM to 5:00 PM, Saturday from 10:00 AM to 12:00 PM, and closed on Sunday.
How can I rent a PO Box at this Post Office?
You can search and reserve available PO Boxes online and complete the setup in person at the Post Office with two valid IDs.
Can I access my PO Box after normal business hours?
Most USPS locations provide 24/7 access to PO Boxes in the lobby, but access hours may vary by location.
Is there a nearby gas station if I need fuel while visiting the Post Office?
Yes, Exxon and Palmetto Express gas stations are nearby, offering fuel and convenience store services.
Are there any nearby restaurants to grab a meal before or after my USPS visit?
You can visit Fuji Hibachi and Sushi or Dunkin' nearby for sushi or coffee and donuts.
Where can I find financial services near the USPS location?
Nearby options include Truist bank, Conway National Bank, Carolina Trust Federal Credit Union, and mortgage brokers like Vivian Tomassetti and BB&T Mortgage.
How can nearby public services assist me when visiting the Post Office?
Nearby are Horry County Police Department and Horry County Fire Rescue, which provide law enforcement and emergency services if needed during your visit.