The UPS Store

4.1
127 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2633 in Conway offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In The Town Square Shopping Center Across From Belk.

Details

  • DeliveryNot available

Location

The UPS Store
1227 16th Ave, Conway, SC
29526, United States

Hours

Reviews

4.1
127 reviews
5 stars
91
4 stars
5
3 stars
4
2 stars
4
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customer service is frequently praised, with many reviews highlighting friendly and helpful staff, particularly mentioning individuals like Crystal and Kyzer.

Efficiency

Customers appreciate the fast service, often noting quick transactions and minimal wait times.

Inconsistency

Some reviews indicate issues with staff attitudes and service quality, with a few customers reporting negative experiences with specific employees.

Packaging Issues

There are complaints regarding the handling of packages, particularly concerning fragile items arriving damaged despite requests for careful handling.

Store Organization

Several customers noted that the store can be disorganized and that customer traffic flow is sometimes poor.
  • TT
    thedad
    3 days ago
    5.0
    Corey did a great job meeting our needs with copies, notarizing and with a friendly, professional attitude. I've used their services for years and highly recommend them.
  • BS
    Bradley Staggs
    Jan 5, 2026
    5.0
    These people are fast! I almost walked out of the door when I saw the line but I'm glad I stayed. I was in and out in less than 5 minutes.
  • PW
    PATRICE WILLIAMS
    Nov 7, 2025
    1.0
    This is the second time I've been at this location. My normal location is Myrtle Beach. I use UPS alot for my business. The cashier has had an attitude both times. I've spoken to her several times and asked questions and there literally isnt any dialogue. She will literally ignore me, scan my boxes and hand me a receipt without a word, which is weird. She acts like I'm bothering her. I never write bad reviews because I've worked customer service as a General manager for over 17 years. I know bad days happen and it's impossible to be on your A game all the time but a hello, have a good one or speaking back when someone is talking to you shouldn't be hard to do. Again I never leave negative reviews but after two times. I felt like I needed to. I hope this is received in good faith. Have a blessed day.
  • BN
    Bette Nee
    Sep 26, 2025
    5.0
    Fast, easy, and convenient location.
  • JJ
    JANEAR JOHNSON
    Sep 18, 2025
    5.0
    Me and my mom experience was wonderful. Kyzer went above and beyond to help me and I appreciate that. Brylee was kind fast and efficient. 10/10

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #2633 in Conway offer?

The UPS Store #2633 provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and computer access.