Brand Certified
The UPS Store
4.1(129 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
1227 16th Ave, Conway, SC
29526, United States
Certified by The UPS Store • Mar 01, 2026
(843) 248-7171
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/sc/conway/1227-16th-ave
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2633 in Conway offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In The Town Square Shopping Center Across From Belk.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
4.1
129 reviews
5 stars
93
4 stars
5
3 stars
4
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1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customer service is frequently praised, with many customers highlighting friendly and helpful staff, particularly mentioning individuals like Crystal and Kyzer.
Efficiency
Customers appreciate the quick service, often noting minimal wait times and efficient processing of packages and printing jobs.
Mixed Experiences
While many reviews are positive, there are notable complaints about rude staff and inconsistent service, particularly regarding specific employees and handling of issues.
Packaging Issues
Several customers reported problems with packages arriving damaged despite requests for fragile handling, indicating a need for improvement in packaging practices.
Store Organization
Some reviews mention disorganization and poor customer traffic flow, suggesting that the store could benefit from better management during busy times.
- TBT BFeb 17, 20265.0Everytime I walk in for my business or pesonal thay are very warm and welcoming to help! The whole staff is just great!
- JWJohn WorrellFeb 1, 20265.0I've sent several packages from the UPS store in Conwsy. The process is fast and easy and very convenient location.
- TTthedadJan 9, 20265.0Corey did a great job meeting our needs with copies, notarizing and with a friendly, professional attitude. I've used their services for years and highly recommend them.
- BSBradley StaggsJan 5, 20265.0These people are fast! I almost walked out of the door when I saw the line but I'm glad I stayed. I was in and out in less than 5 minutes.
- PWPATRICE WILLIAMSNov 7, 20251.0This is the second time I've been at this location. My normal location is Myrtle Beach. I use UPS alot for my business. The cashier has had an attitude both times. I've spoken to her several times and asked questions and there literally isnt any dialogue. She will literally ignore me, scan my boxes and hand me a receipt without a word, which is weird. She acts like I'm bothering her. I never write bad reviews because I've worked customer service as a General manager for over 17 years. I know bad days happen and it's impossible to be on your A game all the time but a hello, have a good one or speaking back when someone is talking to you shouldn't be hard to do. Again I never leave negative reviews but after two times. I felt like I needed to. I hope this is received in good faith. Have a blessed day.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #2633 in Conway offer?
The UPS Store #2633 provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and computer access.
What are the regular business hours for The UPS Store in Conway?
The UPS Store is open Monday through Friday from 8:00 AM to 6:30 PM, Saturday from 8:00 AM to 1:30 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store #2633 open on Sundays and holidays?
Yes, the store operates Sundays from 10:00 AM to 3:00 PM. Holiday hours vary; some holidays the store is closed, so it's best to check their website for specific holiday hours.
Where is The UPS Store #2633 located in Conway?
It is located at 1227 16th Ave, Conway, SC 29526, inside The Town Square Shopping Center across from Belk.
What payment options are accepted at The UPS Store #2633?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Can I get a mailbox rental at The UPS Store #2633?
Yes, The UPS Store offers mailbox rental services for your mail and packages.
Does The UPS Store #2633 provide notary services?
Yes, they offer notary public services to assist with your official documents.
What nearby places can I visit around The UPS Store #2633 in Conway?
Nearby you can find An Etch Above (engraving and trophy shop), Granny's Florist (flowers and gifts), and Domino's Pizza for dining options.
How can visiting nearby businesses like Granny's Florist enhance my trip to The UPS Store?
You can combine errands by picking up flowers at Granny's Florist while visiting The UPS Store for shipping or printing needs, making your trip more efficient and enjoyable.
Is there a nearby courier or shipping center other than The UPS Store #2633?
Yes, there's a UPS Access Point location nearby that offers courier and shipping services, providing more options for your mailing needs.
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