United States Postal Service

Reviews

• JD

  John Doe

  3 days ago
  2.0
  This is a pretty bad post office, which is disappointing because considering its location, size, and historical significance, it should theoretically serve as the model for all the post offices in the metropolitan area. I’ve come here many times to try and buy stamps, and I don’t think there’s been one (1) time where they’ve had a full sheet of stamps for me to buy. They either have a half-sheet, 2-3 individual stamps, or direct me to use the kiosk, which I don’t like doing. Second, a lot of the times when I try to use the drive-up blue collection box, it’s stuffed full to the point of being impossible to even put mail into it. Finally, and perhaps most frustratingly, I had to mail something off after work one day, and dropped it in the outside blue box at 4:58 p.m., just in time for them to come out and collect it. Well, because it was an important piece of mail, I waited in my car for about thirty (30) minutes to make sure that they were going to collect it, and nobody ever came out to pick it up. So, as a result, it’s going to look like I did not mail it out in time, when in reality, I rushed to the post office to make sure I got it off in time. The only thing that saves this office from a one-star review is that as a big fan of both minimalist and brutalist architecture, I love the aesthetic of the building. At first glance, it looks kind of ugly, but it gradually grows on you, and has become a signature part of the city’s skyline. I just wish that I could say the same about the quality of service. While this post office might be the most accessible to most people, I would try to find a different location, even if it’s a little less convenient, if you’re able.
• JK

  Jimmie Knuckles

  Apr 12, 2026
  4.0
  Teller helped me save money by suggesting a different shipping method.
• WW

  Will Walker

  Apr 6, 2026
  1.0
  Waited in line for over 20 minutes just to find out the fingerprinting machine was down for the day. Line was heading out the door as we left.
• KM

  Kylie Moore

  Apr 3, 2026
  1.0
  I do not leave negative reviews lightly, but this post office consistently delivers one of the most frustrating and unprofessional customer experiences I have encountered. Delays are routine, even for services that are supposed to be expedited, which completely defeats the purpose of paying for them. Oh and refunds take 3 weeks to post! What stands out most is the overall lack of professionalism and accountability. Staff interactions are often dismissive and unhelpful, with little effort made to provide clear answers or solutions. There is a noticeable lack of communication, positivity, and some of the employees frequently appear disengaged and uninterested in resolving customer concerns. More concerning is the absence of urgency, even in situations that clearly require it. Customers are treated as transactions rather than people, and there is little to no sense of responsibility for the service being provided. This reflects deeper operational issues, from poor customer service to a lack of organization and internal awareness. At a minimum, there needs to be a serious improvement in professionalism, communication, and basic respect and kindness for customers.
• SO

  Shola Olojo

  Mar 19, 2026
  1.0
  Worst place ever, never get my stuff on time...always shipping it out to different states delaying me by weeks, I hate this place

Frequently Asked Questions About United States Postal Service