The UPS Store

Reviews

• TB

  Tracey Brown

  5 days ago
  5.0
  The convenience of this location and friendly staff makes the difference.
• CL

  Carlos Lopez

  Apr 4, 2026
  1.0
  Very unprofessional clerk he said it was illegal for me to drop an envelope to someone private mail box in the store, he was very rude and did not want to help me at all and I have delivered envelopes before here with a different clerk
• JS

  Jacob Socha

  Mar 20, 2026
  5.0
  Immediately upon entering the store I was kindly greeted by yami and Izzy. They walked me through the process of shipping out a package to my family in Minnesota. As this was my first time shipping a package they patiently explained every step of the process in detail. I walked out with a renewed hope for humanity and a smile on my face! I would highly recommend going to the UPS on Pelham.
• CS

  Christopher Sneider

  Mar 19, 2026
  5.0
  Wow! What a great place! The staff is so kind and knowledgable. So willing to be patient and helpful! As long as you’re willing to find the occasional line, you’ll find that they’ll blow through them with speed but also with the care and intention thats needed. The only word that comes to mind for my last visit is “wowza!” All the staff is very nice but this last visit I got helped by Izy and yomy, and their customer service was so good! I can always count on the staff being helpful (especially with those confusing amazon returns) ⭐️⭐️⭐️⭐️⭐️
• MT

  MANAGEMENT “FlowRitePLBG” TEAM

  Mar 13, 2026
  1.0
  THEFT OF FEDEX SIGNED PACKAGES & PAID FOR MAILBOX TAMPERING/ STOLEN MAIL; Disrespectful staff seems to think its ok to have mailbox wide open to the PUBLIC with mail inside as proper business procedures. This Was The Worst Business Decision Ever, purchasing a box at this SUBPAR MANAGED location. Two checks signed for totaling over 10k, delivered by FEDEX and this UPS Store location says they have no record of packages, even though their signature is present for receipt. This occurred while awaiting the mailbox repair over two months for a mailbox that was jammed open and mail stolen. WE believe the thefts, mailbox and missing mail is ACTIVELY EMPLOYED STAFF. Businesses, please skip this location due to Serious Safety Concerns for any Business Materials. WE DIDN'T RECEIVE A WARNING ! These particular staff members have no Professionalism, or Business being Employees Of UPS Corporation, and are a BAD REPRESENTATION OF THE BRAND.

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