United States Postal Service

2.1
149 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1805 Clemson Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1805 Clemson Rd, Columbia, SC
29229, United States

Hours

Reviews

2.1
149 reviews
5 stars
31
4 stars
8
3 stars
4
2 stars
14
1 star
92

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times and understaffing, leading to frustration and dissatisfaction.

Delivery Issues

Numerous complaints about misdelivered or undelivered packages, with many customers expressing concerns about the reliability of mail delivery.

Staff Attitude

Mixed feedback on staff demeanor; while some employees were praised for their helpfulness, others were criticized for being rude or unprofessional.

Passport Services

Some customers had positive experiences with passport processing, but there were also reports of incorrect information and delays.
  • RT
    Ron Turner
    Dec 8, 2025
    5.0
    Went to get a passport and I was in and out within 5 minutes. Frank was very quick and was able to quickly answer anything I had to ask. Just have paper work prefilled out and makes it go quick.
  • TB
    Taliana Boler
    Dec 2, 2025
    1.0
    If your package is over 8lbs they will not deliver they claim they can’t fit it in the truck …. So how am I supposed to fit it in my sedan ? Honestly
  • GG
    God is Great
    Nov 29, 2025
    1.0
    I am a small business located at the 10000 block of Two Notch Road. We do not receive mail on a regular basis, very rare for us to receive it twice weekly. Are things that bad at the post office?
  • GW
    Gabriela Wright
    Nov 25, 2025
    1.0
    Manager never filed a claim for a car accident that happened earlier this year, I had my 1&4 year old kids in the car. The driver just left the shop, I was at a red light and she ran right into us, the driver got out and immediately apologized and said her brakes weren't working The manager said he would handle it but never did. I just want my car fixed, and corporate needs to update these vehicles.
  • CJ
    Christine Alvey Johnson
    Sep 22, 2025
    1.0
    Dont ever plan on them answering the phone. Ive never known them to in over 4 years.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.