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United States Postal Service

2.1
(276 reviews)

Business Details

1601 Assembly St, Columbia, SC
29201, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1601 Assembly St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1601 Assembly St, Columbia, SC
29201, United States

Hours

Reviews

2.1
276 reviews
5 stars
54
4 stars
15
3 stars
9
2 stars
12
1 star
186

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over the lack of professionalism and respect from employees.

Delivery Issues

A significant number of customers reported severe delays, lost packages, and misrouted mail, indicating systemic problems with the facility's handling of deliveries.

Inconsistent Service

While some customers experienced quick and friendly service, many others noted long wait times and inconsistent service quality, suggesting a lack of reliable staffing.

Package Handling

Several reviews mentioned damaged packages and poor handling practices, raising concerns about the care taken with items during processing.
  • WN
    W. Nicole
    Feb 17, 2026
    1.0
    I guess I will fall in line with the bad reviews. I ordered a package that was supposed to be delivered on February 11. I guess USPS decided to take it on a joyride. I received notification that I could pick up my package at this location. When I walked in, I was greeted by a “cheery” bunch of individuals who informed me that I had to pick up my package by 3 even though the notification said I could pick it up by 5.
  • 11
    11Samiueal11
    Feb 13, 2026
    3.0
    They have signs everywhere saying that they do passport but they don't this is very misleading.
  • CL
    Clear View Tree Services llc
    Feb 3, 2026
    1.0
    Bad service, the lady that one attended me was so bad
  • DL
    Dominic Lara
    Jan 10, 2026
    1.0
    This isn't as bad as most of the reviews, but it's still terrible! I'm a 15 year old guy in Highschool, and needed supplies for my semester final in Physical science. I had ordered a used Lego Ferris wheel for it considering the project was about forced and motion. It was later sent to this very facility, and was supposed to be on route to the next facility on Friday (Jan 9th, 2026), but was kept overnight. I wasn't too mad or anything, thinking they would just send it the next day (Jan 10th, 2026). Well they did. But at around 7:50pm. This was WAY TOO LATE, and it wasn't even at its final destination. This caused the package to come AFTER the due date for my project, and I will now have a low grade because of this facility. From other reviews, people say the workers are lazy. I completely agree. I would not recommend this USPS. Oh, and by the way, I LIVE in Myrtle Beach, SC. Which means I'm only a two hour drive away.
  • KS
    Kerry S
    Dec 3, 2025
    1.0
    I would give zero if I could. No holiday stamps at customer service, only at the kiosk. The kiosk wouldn’t read my card so no holiday stamps. Only 1 sheet of $2 stamps in the entire place??? This is our MAIN Post Office?!!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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