Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1601 Assembly St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.1
264 reviews
5 stars
53
4 stars
14
3 stars
8
2 stars
12
1 star
177
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported significant delays and misrouting of packages, often leading to lost items or extended delivery times.
Customer Service
Feedback indicates a pattern of rude and unhelpful staff interactions, with many customers expressing frustration over the lack of professionalism and support.
Inconsistent Operations
Customers noted inconsistencies in service availability, such as passport appointments and package pickup hours, leading to confusion and dissatisfaction.
Lost Packages
A recurring theme in reviews is the loss of packages, with many customers unable to locate their items or receiving conflicting information about their status.
Positive Experiences
Despite the negative feedback, some customers reported positive interactions with specific staff members and appreciated the quick service during non-peak hours.
- JGJenny GOct 18, 20251.0What is going on at this post office? My package was on its what from Myrtle Beach to New York and had the unfortunate circumstance of passing through this post office. It was supposed to be delivered today and is now in Seattle, WA?! Other reviews seem to indicate that this is a common occurrence. What a travesty and a waste of tax dollars. I’ll be surprised if I ever get my package now.
- ZZzhendong zuoOct 15, 20251.0The employees at this USPS location (1601 Assembly St, Columbia, SC 29201) have been consistently rude and disrespectful in their interactions. I also experienced behavior that came across as discriminatory. This is deeply disappointing and unprofessional. I hope USPS management takes this seriously and addresses the issue.
- LGLucy GonSep 27, 20251.0I am from Taiwan and I mailed a package on August 6, 2025. It arrived at this post office on August 17 and has been stuck at the Columbia Processing Center ever since, with no updates for over a month. I already filed an inquiry in Taiwan, but still no reply. This is absolutely unacceptable. Seeing all the other bad reviews, I’m not surprised—this post office is terrible. Deliver my package immediately!
- HRHannah RobertsSep 18, 20251.0Somehow my package coming from Pennsylvania came to the Columbia processing center and they sent it to New York. It took an extra week for my package to arrive and I only got it because the manager at my local post office had to reach out to the head manager at this location. Unfortunately I have to send my package back to the sender since it was completely smashed and damaged the contents. Worst experience ever!!!
- MKMatthew KesslerSep 13, 20251.0Shipping across the country takes two days but shipping from a town 2 hours from me takes a full week and a day. What on earth??
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 1601 Assembly St?
You can send mail and ship packages, buy money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more.
Can I apply for a passport at this Post Office, and do they provide passport photos?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can take passport photos by appointment.
Do I need to make an appointment for passport services at this location?
Most Post Offices offering passport services require an appointment through their online scheduler; limited walk-in hours are available at select locations.
What are the business hours for the USPS at 1601 Assembly St?
The Post Office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
How can I get a PO Box at this Post Office and are they accessible after hours?
You can apply for a PO Box online or in person with two valid IDs and a completed application. Most locations offer 24/7 lobby access to PO Boxes, but check locally for specific hours.
Where can I find parking when visiting the United States Postal Service at 1601 Assembly St?
You can use the nearby Taylor/Assembly Street Parking Garage or parking options along Taylor Street for convenient parking while visiting the Post Office.
Are there any financial institutions nearby that I can visit along with the Post Office?
Yes, Postal Credit Union located nearby can assist with banking needs during your trip to the Post Office.
What local amenities are near the USPS location for additional services or shopping?
Nearby options include Truloves Natural Beauty for beauty and hair supplies, and The Hope Shop and Sneak A Peek Boutique for clothing and shopping.
How can I schedule a passport appointment at this Post Office?
You can schedule a passport appointment using the USPS online scheduler available at their official website or the reservation URL provided.
What methods can I use to contact the United States Postal Service at 1601 Assembly St?
You can reach them via local phone at +1 803-733-4600, main phone at +1 800-275-8777, or alternate phone at +1 803-926-6354.