United States Postal Service

2.1
127 reviews

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Visit your local Post Office™ at 7406 Garners Ferry Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7406 Garners Ferry Rd, Columbia, SC
29209, United States

Hours

Reviews

2.1
127 reviews
5 stars
26
4 stars
4
3 stars
9
2 stars
3
1 star
85
  • RD
    Rachael D
    Sep 28, 2025
    1.0
    I would give this post office a better rating if it was not for one particular lady (oh, how I wish I knew her name) that works there. She is middle aged, short to medium height, often grayish color hair, I think braids, a gruff demeaner, and from what I can see, the oldest of all the other front counter staff– who I don’t have an ounce of problem with, may I add. I dread going into the post office when I see her behind the counter. She is soooo mean and irritable. I can’t remember a time that I went to this P O and she does not snap or fuss at me or give me a hard time over useless stuff. At one point I had not seen her there in a while and had hoped she retired, but no, I go in one day and there she is again, just as irritable and nasty as always. The worst part of this, on days when I ask her questions regarding mailings or just trying to get a package left for me, she has given me false information ( I found this out later when I called the USPS 800# to fact check). I don’t think it’s because she does not know the answers, she has been at this post office for years. Why this woman has such issues with me I’m not for sure. I’m an easy-going person. For customers who she simply “does her job” without all her nastiness and angry demeaner, she tells them to rate her service online. For what? For doing your job? I never recall her asking me to review her, I think she knows better than that. I kinda felt sorry for her at one time. I thought maybe she had a bad situation going on in her home life, so I never wrote a review on her. But no more. Overall, I think most of our postal services in the Columbia area are doing a good job, but this one on Garners Ferry Rd with this lady, is the bad apple, in my opinion. If the post office is seeing this, please check into this matter. I need to be able to take care of my postal business without walking in with my fingers cross hoping this unpleasant woman is not behind the counter. I really don’t believe I am the only one who have to deal with this unhappy woman. If I am the only one, it still matters.
  • JC
    Jane Ann Clougher
    Aug 2, 2025
    1.0
    If I could give them 0 stars I would. We had live insects being delivered to our house for our lizard before vacation and it took 5 days to roll through Columbia. I had put our mail on hold for 8/2. On 7/31, I changed the hold date to 8/4, so the live insects would arrive at our home on 8/2. They started the mail hold on 8/2, I called the 800 number, I was told that the Garners Ferry location does pick ups from 8-11 am on Saturday and someone should be manning the back phone line. My husband ran over there and was met by the rudest employee ever. She told him we have never been open on Saturdays, he told her the information that he was given and she pointed to a hand filled out sign and said it says right there we aren't open and slammed the door in his face. He encountered another women in the parking lot walking in with a box and told her they were closed, she told him she just talked to someone at the 800 number and was told that they were open from 8-11. So either the 800 number is giving out the wrong information or the rude people at Garners Ferry USPS are just lazy. Oh and here is the kicker if the whole story, I was supposed to get 3 packages. The urgent one being the live insects, they delivered 1 of the 3, it was not the insects.
  • RR
    Rosalind Rivers
    Jul 29, 2025
    5.0
    The guys was very patient with everyone that step in the building, I appreciate the great attitude they have, great job guys
  • JA
    jennifer allison
    Jun 7, 2025
    1.0
    New usps driver we have never dropped off our package he put delivered and it’s not in our mail box! Every time we get a new mail person they suck we had a mail lady for 6 years great lady and they took her from us! They suck
  • SS
    southernpridewdc
    May 28, 2022
    1.0
    Leesburg Branch - A very few of the Employees and Carriers are great, the overwhelming majority need to seek employment elsewhere. It's very obvious when the regular Carrier is not working. Delivery attempts, if any are at very unusual times, delivered to the wrong address or brought back to the branch. Tracking information states " Attempt Made" (lie) at a false time (lie), Customer may pick up at local branch. What's happen to the pride once was to be a Postal Worker?

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.