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Visit your local Post Office™ at 7406 Garners Ferry Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
I would give this post office a better rating if it was not for one particular lady (oh, how I wish I knew her name) that works there. She is middle aged, short to medium height, often grayish color hair, I think braids, a gruff demeaner, and from what I can see, the oldest of all the other front counter staff– who I don’t have an ounce of problem with, may I add.
I dread going into the post office when I see her behind the counter. She is soooo mean and irritable. I can’t remember a time that I went to this P O and she does not snap or fuss at me or give me a hard time over useless stuff. At one point I had not seen her there in a while and had hoped she retired, but no, I go in one day and there she is again, just as irritable and nasty as always. The worst part of this, on days when I ask her questions regarding mailings or just trying to get a package left for me, she has given me false information ( I found this out later when I called the USPS 800# to fact check). I don’t think it’s because she does not know the answers, she has been at this post office for years. Why this woman has such issues with me I’m not for sure. I’m an easy-going person.
For customers who she simply “does her job” without all her nastiness and angry demeaner, she tells them to rate her service online. For what? For doing your job? I never recall her asking me to review her, I think she knows better than that. I kinda felt sorry for her at one time. I thought maybe she had a bad situation going on in her home life, so I never wrote a review on her. But no more.
Overall, I think most of our postal services in the Columbia area are doing a good job, but this one on Garners Ferry Rd with this lady, is the bad apple, in my opinion.
If the post office is seeing this, please check into this matter. I need to be able to take care of my postal business without walking in with my fingers cross hoping this unpleasant woman is not behind the counter. I really don’t believe I am the only one who have to deal with this unhappy woman. If I am the only one, it still matters.
JC
Jane Ann Clougher
Aug 2, 2025
1.0
If I could give them 0 stars I would. We had live insects being delivered to our house for our lizard before vacation and it took 5 days to roll through Columbia. I had put our mail on hold for 8/2. On 7/31, I changed the hold date to 8/4, so the live insects would arrive at our home on 8/2. They started the mail hold on 8/2, I called the 800 number, I was told that the Garners Ferry location does pick ups from 8-11 am on Saturday and someone should be manning the back phone line. My husband ran over there and was met by the rudest employee ever. She told him we have never been open on Saturdays, he told her the information that he was given and she pointed to a hand filled out sign and said it says right there we aren't open and slammed the door in his face. He encountered another women in the parking lot walking in with a box and told her they were closed, she told him she just talked to someone at the 800 number and was told that they were open from 8-11. So either the 800 number is giving out the wrong information or the rude people at Garners Ferry USPS are just lazy. Oh and here is the kicker if the whole story, I was supposed to get 3 packages. The urgent one being the live insects, they delivered 1 of the 3, it was not the insects.
RR
Rosalind Rivers
Jul 29, 2025
5.0
The guys was very patient with everyone that step in the building, I appreciate the great attitude they have, great job guys
JA
jennifer allison
Jun 7, 2025
1.0
New usps driver we have never dropped off our package he put delivered and it’s not in our mail box! Every time we get a new mail person they suck we had a mail lady for 6 years great lady and they took her from us! They suck
SS
southernpridewdc
May 28, 2022
1.0
Leesburg Branch - A very few of the Employees and Carriers are great, the overwhelming majority need to seek employment elsewhere. It's very obvious when the regular Carrier is not working. Delivery attempts, if any are at very unusual times, delivered to the wrong address or brought back to the branch. Tracking information states " Attempt Made" (lie) at a false time (lie), Customer may pick up at local branch. What's happen to the pride once was to be a Postal Worker?
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 7406 Garners Ferry Rd?
You can send mail and ship packages, get money orders, rent PO Boxes, apply for passports, purchase gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this location accepts first-time passport applications for the U.S. Department of State and can take passport photos by appointment.
Do I need an appointment to access passport services here?
Most passport services require scheduling an appointment through the online scheduler, with limited walk-in hours at select locations.
What are the operating hours of this Post Office?
The Post Office is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can I rent a PO Box at this location?
You can apply for a PO Box online or in person by bringing two valid IDs and a completed application form.
Is there 24/7 access to PO Boxes at this location?
Most locations offer 24/7 lobby access to PO Boxes, but access hours may vary; please check with this Post Office for specifics.
Are there other Post Office locations nearby where I can also access services?
Yes, nearby Post Offices include Post Office Leesburg and US Post Office, which may offer additional options for your postal needs.
What nearby places can I visit for event or wedding planning services?
You can visit Cashmere Dreams - Wedding & Event Planner of Columbia or Cashmere Dreams Wedding & Event Planning nearby, which specialize in event and wedding planning.
Are there any nearby stores for mobile phones or telecommunications?
Yes, Cricket Wireless Authorized Retailer and Boost Mobile are nearby for mobile phone and telecommunications services.
Where can I find food options near this Post Office?
Nearby food options include Domino's Pizza, offering pizza and chicken dishes, and Rush's, a fast food burger restaurant.