United States Postal Service

Reviews

• MB

  Matia Buggs

  1 day ago
  1.0
  If I could give this post office zero stars, or even -10 I would. There is a thief among them. I live in MD, and I have a package that I sent my sister to be delivered on Feb 28. The package was marked as delivered, however, she did not receive it, after looking in her mailbox for days, and even going up to this post office. She was met with an attitude from a worker who said that "maybe it was human error." How can it be human error when the person who was supposed to be delivering the package marked the package as "delivered," but my sister never received it. This time I will make a complaint with the HQ of USPS, and will also make a police report. THEY DONE MESSED UP NOW! And please, I would love for someone to contact me to try to tell me otherwise.
• RD

  Rachael D

  Sep 28, 2025
  1.0
  I would give this post office a better rating if it was not for one particular lady (oh, how I wish I knew her name) that works there. She is middle aged, short to medium height, often grayish color hair, I think braids, a gruff demeaner, and from what I can see, the oldest of all the other front counter staff– who I don’t have an ounce of problem with, may I add. I dread going into the post office when I see her behind the counter. She is soooo mean and irritable. I can’t remember a time that I went to this P O and she does not snap or fuss at me or give me a hard time over useless stuff. At one point I had not seen her there in a while and had hoped she retired, but no, I go in one day and there she is again, just as irritable and nasty as always. The worst part of this, on days when I ask her questions regarding mailings or just trying to get a package left for me, she has given me false information ( I found this out later when I called the USPS 800# to fact check). I don’t think it’s because she does not know the answers, she has been at this post office for years. Why this woman has such issues with me I’m not for sure. I’m an easy-going person. For customers who she simply “does her job” without all her nastiness and angry demeaner, she tells them to rate her service online. For what? For doing your job? I never recall her asking me to review her, I think she knows better than that. I kinda felt sorry for her at one time. I thought maybe she had a bad situation going on in her home life, so I never wrote a review on her. But no more. Overall, I think most of our postal services in the Columbia area are doing a good job, but this one on Garners Ferry Rd with this lady, is the bad apple, in my opinion. If the post office is seeing this, please check into this matter. I need to be able to take care of my postal business without walking in with my fingers cross hoping this unpleasant woman is not behind the counter. I really don’t believe I am the only one who have to deal with this unhappy woman. If I am the only one, it still matters.
• HD

  henry daniels

  Oct 22, 2020
  1.0
  poor customer service
• RM

  Ryan Monroe

  Mar 24, 2015
  1.0
  These are some of the dumbest people you will ever meet.

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