United States Postal Service

1.9
163 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 8505 Two Notch Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
8505 Two Notch Rd, Columbia, SC
29223, United States

Hours

Reviews

1.9
163 reviews
5 stars
25
4 stars
10
3 stars
3
2 stars
6
1 star
119

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and unprofessional.

Delivery Issues

Many customers reported problems with package delivery, including misdelivered items and packages not being delivered at all.

Staff Attitude

Several reviews mentioned a negative attitude among employees, with complaints about staff being dismissive and lacking basic customer service skills.

Facility Condition

The physical condition of the post office was criticized, with comments about cleanliness and maintenance issues.

Mixed Experiences

While many reviews were negative, a few customers noted positive experiences with specific employees or aspects of service.
  • TE
    Tonya E
    Nov 28, 2025
    1.0
    Rude and unprotected people. Talk loud ..worst service ever
  • NN
    nope
    Oct 7, 2025
    1.0
    this place takes forever to do their job and answer the damn phone what ya’ll got employees for ??
  • CM
    Carmella Miles
    Sep 14, 2025
    1.0
    If USPS cannot properly deliver Amazon packages, they should stop accepting them altogether. Every Amazon package I’ve had shipped through USPS has ended up being held at the post office instead of delivered to my home. This defeats the entire purpose of online ordering and creates unnecessary inconvenience. If I wanted to pick up my packages, I wouldn’t order them for delivery. USPS needs to address this issue and ensure their employees follow through on the service customers are paying for.
  • NB
    Norman Bailey
    Aug 13, 2025
    4.0
    Polite and professional employees The outside of buildings appearance was disappointing as the handicap parking was flooded and the building needs to be cleaned/bleach spray washed
  • WJ
    William Jackson
    Sep 19, 2023
    5.0
    Always friendly and clean

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.