United States Postal Service

1.7
193 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1120 Briargate Cir to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1120 Briargate Cir, Columbia, SC
29210, United States

Hours

Reviews

1.7
193 reviews
5 stars
26
4 stars
7
3 stars
1
2 stars
6
1 star
153

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Delivery Issues

Many customers reported consistent problems with missed or delayed deliveries, including packages marked as delivered that were never received.

Staff Attitude

Several reviews mentioned a lack of professionalism and a negative attitude from staff, contributing to a frustrating customer experience.

Operational Inefficiency

Customers expressed dissatisfaction with long wait times and inadequate staffing, leading to delays in service.
  • TG
    Taleshia Greggs
    Dec 22, 2025
    1.0
    Very rude staff, I needed tape for a couple envelopes heavy set black guy told me you can buy tape. I can’t give you that much and it honestly didn’t require much, he also proceeded to walk off without saying anything at all. Definitely don’t have great customer service, didn’t even provide a greeting of any kind.
  • VI
    Victor Innocenti
    Nov 21, 2025
    1.0
    29212 worst service ever no response to problem deliveries Takes weeks for mail in our area...even notified mail doesn't come
  • SA
    Susan Adams
    Oct 6, 2025
    1.0
    extremely poor, missed delivery and their phone number is disconnected and all you get is the main 800 number and a robot :(
  • DA
    Dop global AtyourService
    Oct 6, 2025
    1.0
    I send a package on priority, I paid for it but not delivered, it was a key I send, Delivered bur not received, this how my large mail has been missing, they have been given my mail to someone else
  • JD
    John Doe
    Sep 30, 2025
    4.0
    This seems like a serviceable enough Post Office. I've purchased stamps a few times here, and the staff is always kind, friendly, and efficient. It's also a great place to conveniently drop off mail from your car.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.