United States Postal Service

1.7
192 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1120 Briargate Cir to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1120 Briargate Cir, Columbia, SC
29210, United States

Hours

Reviews

1.7
192 reviews
5 stars
26
4 stars
7
3 stars
1
2 stars
6
1 star
152

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported missed deliveries, lost packages, and incorrect tracking updates, leading to frustration and dissatisfaction.

Customer Service

Many reviews highlighted poor customer service, with staff being described as rude, unhelpful, and unresponsive to inquiries.

Operational Inefficiency

Customers experienced long wait times, lack of staff during busy hours, and overall disorganization at the post office.

Package Handling

There were complaints about packages being mishandled, including being shoved into mailboxes or marked as delivered when they were not.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their helpfulness and professionalism.
  • VI
    Victor Innocenti
    3 days ago
    1.0
    29212 worst service ever no response to problem deliveries Takes weeks for mail in our area...even notified mail doesn't come
  • SA
    Susan Adams
    Oct 6, 2025
    1.0
    extremely poor, missed delivery and their phone number is disconnected and all you get is the main 800 number and a robot :(
  • DA
    Dop global AtyourService
    Oct 6, 2025
    1.0
    I send a package on priority, I paid for it but not delivered, it was a key I send, Delivered bur not received, this how my large mail has been missing, they have been given my mail to someone else
  • JD
    John Doe
    Sep 30, 2025
    4.0
    This seems like a serviceable enough Post Office. I've purchased stamps a few times here, and the staff is always kind, friendly, and efficient. It's also a great place to conveniently drop off mail from your car.
  • BS
    BROWN SUGA
    Sep 26, 2025
    1.0
    𝐓𝐇𝐈𝐒 𝐏𝐎𝐒𝐓 𝐎𝐅𝐅𝐈𝐂𝐄 𝐈𝐒 𝐁𝐘 𝐅𝐀𝐑 𝐓𝐇𝐄 𝐖𝐎𝐑𝐒𝐓 𝐏𝐋𝐀𝐂𝐄 𝐈’𝐕𝐄 𝐄𝐕𝐄𝐑 𝐃𝐎𝐍𝐄 𝐁𝐔𝐒𝐈𝐍𝐄𝐒𝐒 𝐖𝐈𝐓𝐇. 𝐂𝐎𝐍𝐒𝐓𝐀𝐍𝐓 𝐌𝐈𝐒𝐒𝐈𝐍𝐆 𝐏𝐀𝐂𝐊𝐀𝐆𝐄𝐒, 𝐋𝐘𝐈𝐍𝐆 𝐀𝐁𝐎𝐔𝐓 𝐃𝐄𝐋𝐈𝐕𝐄𝐑𝐈𝐍𝐆 𝐓𝐇𝐄𝐌 & 𝐓𝐇𝐄 𝐖𝐎𝐑𝐒𝐓 𝐂𝐔𝐒𝐓𝐎𝐌𝐄𝐑 𝐒𝐄𝐑𝐕𝐈𝐂𝐄 𝐄𝐕𝐄𝐑. 𝐈𝐅 𝐈 𝐂𝐎𝐔𝐋𝐃 𝐋𝐄𝐀𝐕𝐄 𝐙𝐄𝐑𝐎 𝐒𝐓𝐀𝐑𝐒 𝐈 𝐖𝐎𝐔𝐋𝐃😭

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.