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United States Postal Service

1.7
(197 reviews)

Business Details

1120 Briargate Cir, Columbia, SC
29210, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1120 Briargate Cir to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1120 Briargate Cir, Columbia, SC
29210, United States

Hours

Reviews

1.7
197 reviews
5 stars
26
4 stars
7
3 stars
1
2 stars
6
1 star
157

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Delivery Issues

Many customers reported consistent problems with missed or delayed deliveries, packages marked as delivered when they were not, and lost mail.

Staff Attitude

Several reviews mentioned a lack of professionalism among staff, with complaints about their nonchalant attitude and unwillingness to assist customers.

Mixed Experiences

While many reviews were negative, a few customers did report positive interactions with specific staff members, indicating some inconsistency in service quality.
  • RE
    Rashaad Egister
    Feb 18, 2026
    1.0
    You're better off doing business with UPS and FedEx. Customer service is not a priority.
  • JS
    Jade Simmons
    Feb 11, 2026
    1.0
    I am in the process of moving from this area specifically so I never have to deal with this post office again. I’ve never felt was such incompetent and rude people. I can even count on my had how many packages/mail this place has lost. Currently trying to figure out where my package is now and of course nobody knows what happened to it. Delivered to my P.o. box with the street addressing yet still haven’t received it. When I asked the clerk up front he just shrugs his shoulder and tells me that mail won’t be sorted for a while. When I try to get some clarity on how long a while is he just looks at me with a dumb look on his face. Completely useless. So now the original company is not wanting to refund me for the lost package and this isn’t the fist, second or third time this has happened. This place is useless. I’ll be so glad when I move and can finally deal with a competent office. I know the post office get busy and there are a lot of moving parts but this particular office is just horribly run from top to bottom.
  • DE
    Dashaun Eaddy
    Feb 7, 2026
    1.0
    Ngl ain’t no way they ain’t shut this down yet😭 if your not a old friend of theirs or a peer they know , you mines well walk out ts youn getting now service, all I can tell you is use ups or fed ex next time ggs chat
  • TG
    Taleshia Greggs
    Dec 22, 2025
    1.0
    Very rude staff, I needed tape for a couple envelopes heavy set black guy told me you can buy tape. I can’t give you that much and it honestly didn’t require much, he also proceeded to walk off without saying anything at all. Definitely don’t have great customer service, didn’t even provide a greeting of any kind.
  • VI
    Victor Innocenti
    Nov 21, 2025
    1.0
    29212 worst service ever no response to problem deliveries Takes weeks for mail in our area...even notified mail doesn't come

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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