Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3072 in Columbia offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Murraywood Centre.
Mixed reviews on staff friendliness and professionalism, with some employees praised for helpfulness while others received complaints for rudeness and lack of engagement.
Efficiency
Customers appreciated the prompt service and quick turnaround times, but there were also reports of long wait times and inadequate staffing during busy periods.
Package Handling
Several customers reported issues with lost or mishandled packages, leading to frustration and distrust in the store's shipping processes.
Store Operations
Complaints about inconsistent opening hours and staff availability, with some customers experiencing delays in service.
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Jarmane Heyward
Jan 4, 2026
1.0
Do not go here if you need a shipping label printed for a return. I went in with a heavy box to return dragged it out of my car, across the lot only to find out they have a known printer issue. I do not blame the clerk working at the time, she stated that she's mentioned the issue and it's not being resolved!
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Steve Masone
Nov 23, 2025
1.0
Unsupportive passive-aggressive staffer refused my request to borrow tape gun (on the counter) to attach pre-printed label to my package yesterday morning. I then called Broad River Road location, where response from helpful friendly UPS team member who answered was "I got you covered!" So guess where I now conduct my UPS business?
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Eric Roth
Nov 4, 2025
4.0
Prompt service as always.
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Atif Choudhury
Oct 8, 2025
5.0
Anthony was so helpful. Stayed late to help me ship my laptop to get it repaired, even though it was FedEx and not UPS. He taped the box and added the label. He rocks!