Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4584 in Columbia offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Hard Scrabble & Lee Roads Northeast Columbia.
Details
- DeliveryNot available
- [Free/Paid] wi-fiNot available
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.6
136 reviews
5 stars
80
4 stars
7
3 stars1
2 stars
5
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and helpful service from certain staff members, there were numerous complaints about rude and unprofessional behavior from others, leading to a mixed overall impression.
Efficiency
Several reviews highlighted the store's efficiency and quick service, especially during busy times, although some customers experienced long wait times and slow service.
Cleanliness and Environment
The store was generally described as clean and welcoming, contributing positively to the customer experience.
Pricing Issues
Customers expressed frustration over perceived high prices for services and additional charges for printing and computer use, leading to dissatisfaction.
Management and Staffing
There were complaints regarding management's failure to address staff behavior issues, which negatively impacted customer experiences.
- DRDarrell RayJan 5, 20265.0Excellent service, extremely helpful staff, and always fast and reliable. This UPS Store is well-managed and consistently delivers a great customer experience. Highly recommend!
- MKMika KillingsworthDec 22, 20255.0I love the service that I always receive. The representatives are always helpful and friendly, the location is convenient, and I can take care of most of my business needs in one place.
- BBBig BobDec 17, 20251.0They have a self serve printing kiosk, but they dont allow customers to use it so that they can scam customers out of the two dollar "printing services". I reached out to customer service as requested and received no response. Id give 0 stars if I could.
- WTWhitney TylerNov 17, 20255.0This store is conveniently located next to the Publix on Hardscrabble road. It is very busy on a Saturday morning, but they are always efficient and polite. If you need shipping or printing services or Amazon returns, check them out.
- MPMichael PinckneySep 18, 20255.0Friendly and professional service.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #4584 in Columbia provide?
The UPS Store #4584 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and more.
What are the store hours for The UPS Store #4584?
The store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 12:00 PM to 5:00 PM. Hours may vary on holidays.
Is The UPS Store #4584 located at 4611 Hard Scrabble Rd wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and parking, but it does not have wheelchair accessible seating or restrooms.
Does The UPS Store #4584 accept credit card payments?
Yes, they accept various payment options including American Express, Apple Pay, Discover, Mastercard, Visa, and cash.
Is The UPS Store #4584 a black-owned business?
No, this location is not black-owned.
Can I use mailbox rental services at The UPS Store #4584?
Yes, mailbox rental and mailbox services are available at this location for handling your mail and packages.
What office and mailing products are available at The UPS Store #4584?
They offer office products, mailing supplies, moving boxes, and stamps & postage.
Are there nearby dining options close to The UPS Store #4584?
Yes, nearby restaurants include Panda Chinese Restaurant, Pizza Hut, and Wingstop, where customers can grab a meal before or after visiting the store.
Which nearby businesses offer complementary services to The UPS Store #4584?
Nearby businesses such as Shred Nations provide shredding services, and Opus Virtual Offices offers rental and real estate services, which may be useful for small businesses.
What amenities are available near The UPS Store #4584 for health and wellness?
Nearby places include GNC Live Well for supplements and 9Round Fitness gym for workouts, providing health and wellness options around the area.