Brand Certified
The UPS Store
4.0(158 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
701 Gervais St, Columbia, SC
29201, United States
Certified by The UPS Store • Mar 01, 2026
(803) 254-1601
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/sc/columbia/701-gervais-st
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3770 in Columbia offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Downtown Columbia In The Vista (More Parking In Rear Off Lady St).
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
4.0
158 reviews
5 stars
108
4 stars
10
3 stars2
2 stars
6
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and efficient, with specific mentions of employees like Landon, Hannah, and Jane for their exceptional service.
Inconsistency
Several reviews highlighted inconsistencies in service, including pricing discrepancies and issues with package handling, leading to frustration among customers.
Long Wait Times
Customers frequently reported long wait times, especially during busy periods, which affected their overall experience.
Pricing Concerns
There were multiple complaints about high prices for services, including printing and packing fees, leading some customers to seek alternatives.
Mixed Experiences
While many customers had positive experiences, others reported negative interactions, particularly regarding management and service quality.
- IMIván Montaño4 days ago5.0Excelente atención
- MAmukhtar alabiFeb 17, 20265.0Quick service and courteous staff.
- SHSummer HarwoodFeb 16, 20261.0The employee, Landon, did not charge the customer ahead of me for printing a label that was emailed to her, but I was charged for the exact same service. When I asked about the inconsistency, the situation was handled awkwardly. We will not be returning to this location.
- THTina HoffJan 26, 20265.0I rarely write reviews, but Landon Horton and the team at The UPS Store absolutely earned this one. From the moment I walked in, Landon was professional, attentive, and genuinely invested in helping me solve my shipping and printing needs. His knowledge, upbeat attitude, and go-the-extra-mile energy turned what could’ve been a stressful task into a smooth experience. Landon treated me with respect, answered all my questions clearly (no corporate jargon overload), and delivered results faster than I expected. This level of customer care is rare — he doesn’t just work there, he elevates the place. If you want your packages handled with precision and your day made better by a friendly, expert manager, ask for Landon. Highly recommend 10/10! 🙌
- DGDevi Jung GurungJan 24, 20261.0I came into this store a few weeks ago to get something shipped. Not even a busy morning. It took a few minutes before someone could come up to me and I couldn’t help but see the two workers making out? Very inappropriate behavior from a business that prides itself in their professionalism! And seriously, where is the boss when these things happen?
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #3770 in Columbia offer?
The UPS Store #3770 provides packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, passport/photo ID services, and small business services.
Where is The UPS Store #3770 located in Columbia?
It is located at 701 Gervais St, Ste 150, Columbia, SC 29201, in Downtown Columbia in The Vista area.
What are the store hours for The UPS Store #3770?
The store is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 10:00 AM to 2:00 PM, and closed on Sundays.
Is The UPS Store #3770 open on holidays?
The store is closed on some holidays including November 27, 2025, December 25 and 31, 2025, January 1 and 19, 2026; it operates on regular hours on other holidays.
What payment options are accepted at The UPS Store #3770?
Payments can be made using American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
How can I contact The UPS Store #3770 via email or phone?
You can email store3770@theupsstore.com or call +1 803-254-1601.
Does The UPS Store #3770 offer any special promotions or discounts?
Yes, they offer special deals and coupons which you can find on their website with special offers.
What nearby places can I visit around The UPS Store #3770?
Nearby you can visit UNBOUND dance company (a dance school and arts center), Brooklyn Express Pizza for a meal, and Vista Lofts, a local historical landmark.
How can nearby businesses like UNBOUND dance company enhance my visit to The UPS Store?
If visiting UNBOUND dance company nearby, you can conveniently use The UPS Store's printing or shipping services for event materials or mail before or after your dance classes.
Are there nearby dining options around The UPS Store #3770?
Yes, Brooklyn Express Pizza and Subway are nearby options for casual dining, making it easy to grab a meal before or after you visit The UPS Store.
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