The UPS Store

3.7
86 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7341 in Columbia offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Killians Crossing.

Details

  • DeliveryNot available

Location

The UPS Store
961 Roberts Branch Pkwy, Columbia, SC
29203, United States

Hours

Reviews

3.7
86 reviews
5 stars
56
4 stars
1
3 stars
0
2 stars
3
1 star
26
  • KS
    K Spence
    Dec 20, 2025
    5.0
    Always friendly service. The staff is always helpful. I’m so grateful to have them in a convenient location and I’m always greeted and offered great service. Thank you!
  • JR
    Joseph Resotko
    Dec 20, 2025
    5.0
    Staff is great, nice people, efficient too
  • MF
    Meka Fulmore
    Oct 31, 2025
    5.0
    This UPS store is always so nice & professional!!! The employee this morning is always give the best experience when I come in!!! Please keep this store & employee there!!! Thank you
  • TC
    The Legacy Company
    Sep 25, 2025
    1.0
    I recently placed an order for 12x20 posters that were nowhere close to this dimensions when I arrived to pick them up. I called the store and couple days later and returned to the store for a resolution. They were supposed to cut the signs as a possible solution. However, when I went back after not receiving a call to pickup as promised. The dimensions were still not correct. I called the store again to be told that someone would call me back which never happened. I proceeded to take more time out of my busy schedule to return the posters. The 2 associates told me that the manager would be there at 1 pm and that he/she would call me. Once again this never happened. When I called back, I was greeted by a young man who was supposed to be the manager. He continued to call me “My Man” as he tried to convince me that they had cut the posters to size. After, I corrected his word usage; he advised me that the owner would have to make the decision to re-print my posters. This is very poor customer service and workmanship. I’m willing to bet that I’ll have to reach back out to them for an update 😡😡😡😡😡
  • DL
    Dean Loveall
    Sep 10, 2025
    1.0
    I needed to get some copies for work so I walked in and walked up to the copier and a guy in the back yells “it’s not self service”. So I say ok and walk up to the front counter where one guy is helping a customer already. The guy who told me it’s not self service is back there scratching his back and staring at me smiling. He did this for a solid 2 minutes and never offered to make the copies for me or help the one guy out of 4 that was actually working. Take your business to FedEx office or another of the UPS stores.. just not this one. I don’t write reviews but this BS was egregious enough that I’m doing it from the parking lot.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Columbia offer?

The UPS Store #7341 in Columbia offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.