Certified by Primo Water Refill & Exchange • Mar 01, 2026
Water Cooler Supplier
Easy to use and conveniently located inside and outside Bilo #5638. Choose from our self-serve water Refill station for fresh filtered drinking water in 1, 3 or 5-gallons or our pre-filled Exchange water station for 3 or 5-gallon Primo® purified bottled water.
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Certified by Primo Water Refill & Exchange • Mar 01, 2026
If I can give this company a 0 star I most certainly would!! I signed up with the understanding that my dispenser and month(s) supply of water would be delivered and received on Oct 10th and I was absolutely cool with that. Well the 10th turned into the 12th, the 12th to the 13th, the 13th was pushed to today Oct 15th. Listen family, the pushing out of my/your delivery happens specifically by the Primo company. And would you believe as I checked to verify my delivery time Primo pushed me out again informing me that it wouldn’t be delivered until tomorrow Thursday Oct 16th. So I contacted Primo directly and walked into Sam’s Club (Sandhills) and unfortunately the “VIP contact that only Sam’s Club members receive…” (per the Primo salesperson) not only didn’t help, but they informed me that my delivery wouldn’t be received until allegedly Oct 17th. No thank you and cancel my order immediately. If this is the circumstances now… than this is definitely a bad omen and I’d rather find another delivery company. Does anyone know of a good water delivery company??? Primo, stop playing and change your name ASAP!!
Frequently Asked Questions About Primo Water Refill & Exchange
Where is Primo Water Refill & Exchange located?
Primo Water Refill & Exchange is located at 120 Forum Drive, Columbia, SC 29229, inside and outside Bilo #5638.
What services does Primo Water Refill & Exchange offer?
They offer water refill services through self-serve water refill stations for 1, 3, or 5-gallon containers and pre-filled exchange water stations for 3 or 5-gallon Primo® purified bottled water.
What forms of payment are accepted at Primo Water Refill & Exchange?
Payment options include American Express, Apple Pay, cash, MasterCard, and Visa.
What brands of water are available at Primo Water Refill & Exchange?
They offer Primo Water brand products.
What are the operating hours for Primo Water Refill & Exchange?
The hours follow the retailer location hours of Bilo #5638 where it is located.
Can I contact Primo Water Refill & Exchange via email or social media?
Yes, you can email them at social@primowater.com and follow their Facebook page at https://www.facebook.com/PrimoWaterCorp or Instagram handle @Primowater.
Are services available in languages other than English?
Yes, services are available in both English and Spanish.
Which nearby grocery stores could I visit before or after refilling water at Primo Water?
You can visit Lowes Foods Village at Sandhill or Lowes Foods supermarket, which are nearby grocery stores convenient for shopping before or after your water refill.
What nearby facilities offer children’s activities near Primo Water Refill & Exchange?
My Gym Children’s Fitness Center is nearby, providing indoor play and fitness activities for children, making it convenient if you want to visit while refilling water.
If I need financial services near Primo Water Refill & Exchange, where can I go?
Nearby financial services include OneMain Financial and Regional Finance, as well as Safe Federal Credit Union and Bank of America ATM for banking needs.
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Certified March 01, 2026Yext Knowledge Graph
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