Staples

3.5
137 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Columbia (Harbison), SC provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
320 Harbison Blvd Suite B, Columbia (Harbison), SC
29212, United States

Hours

Reviews

3.5
137 reviews
5 stars
70
4 stars
15
3 stars
7
2 stars
7
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of customers experienced poor service, with reports of rude staff, lack of assistance, and unprofessional behavior.

Staff Knowledge

While some customers praised individual employees for their helpfulness, many reviews highlighted a lack of knowledge among staff regarding products and services.

Store Conditions

Multiple reviews mentioned the store's cleanliness issues, including dirty restrooms and disorganized displays.

Product Availability

Customers noted that while the store had a good selection of products, there were instances of items being out of stock or pricing discrepancies.

Long Wait Times

Several reviews pointed out long wait times for service, particularly in the printing department, leading to customer frustration.
  • DA
    David Adams
    Dec 30, 2025
    1.0
    Tried to get thermal paper for my new portable printer the help is so clueless one said wow never heard of such a thing , another said to busy to help right now, should just close if you don’t know or have paper. WOW
  • BM
    Bill Maxim
    Dec 15, 2025
    4.0
    Google gives me a lot of valuable information. I am however not convinced that you are completely evenhanded in steering me where I wish to go. I do not at this moment have time at my disposal to give any further input.
  • CM
    CARRIE MALKMES
    Dec 12, 2025
    1.0
    If I could leave one star I would. The man who works in printing w the nose ring is rude. I came in to have something printed and he ignored me. When he finally paid attention to me I sent in my print work and he ignored me again. I waited 15 minutes in radio silence, only when I ask when the printing could be done did he respond eh a few days, maybe tomorrow. I asked why wouldn’t you just say that. I understand you’re busy and multitasking can be hard, but a small amount of communication goes along way. Maybe you can train him better he needs it.
  • AJ
    Alisa Jeffries
    Nov 18, 2025
    1.0
    Do not choose this place for Amazon returns. After an extremely long wait, I eventually left without ever doing the return. Horrible experience. Will not return.
  • DA
    Dede Wallace Adams
    Nov 13, 2025
    5.0
    Was visiting the with my Aunt, helping to shred 20 plus boxes of old paperwork/personal documents. One of her shredder machines died and we ordered one for pickup in store. The customer service we received from the 2 gentlemen in the store was fantastic. We got a smaller size, not realizing how slow and how much smaller the new machine was. Called the store and we were told to bring it back. They had a larger machine in stock, but matched the online sale price. These 2 men made sure neither of us had to carry anything. Great experience and phenomenal customer service.

Frequently Asked Questions About Staples

What services does Staples in Columbia (Harbison), SC provide?

Staples offers printing, shipping, technology, travel, recycling, design services, direct mail, Amazon returns and pickup, and passport photo services.

What are the store hours for Staples in Columbia (Harbison)?

The store is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday 10:00 AM to 7:00 PM, and Sunday 11:00 AM to 6:00 PM.