Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

2.4
(132 reviews)

Business Details

1964 Ashley River Rd, Charleston, SC
29407, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1964 Ashley River Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1964 Ashley River Rd, Charleston, SC
29407, United States

Hours

Reviews

2.4
132 reviews
5 stars
33
4 stars
9
3 stars
5
2 stars
12
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of helpful and rude staff, with many customers experiencing poor service and long wait times.

Delivery Issues

Numerous complaints about lost packages, misdelivered mail, and delays in delivery were reported.

Facility Conditions

The post office is described as small, dirty, and often overcrowded, contributing to a negative customer experience.

Operational Efficiency

Customers frequently noted long lines and slow service, with many expressing frustration over the lack of staff during peak times.
  • MR
    Mrs Sherlyn Coleman Richardson
    Dec 9, 2025
    5.0
    Busy but helpful
  • DS
    Daryl Smalls
    Oct 28, 2025
    5.0
    Satisfactory for all things Postal
  • FG
    Frederick Graham
    Jan 8, 2021
    4.0
    Lines were pretty long but when you get up to the desk they handle your business pretty quick !
  • LL
    LibertyBelle Lyric
    Aug 9, 2017
    1.0
    The package I received was open and the merchandise was missing. I tried to call but the wait time was between 30 and 40 minutes. That's unacceptable service. I am assuming now since it is 5pm that when or if they answer, I will be told to call back tomorrow. I will call them back to have this issue resolved.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others