United States Postal Service

2.4
132 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1964 Ashley River Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1964 Ashley River Rd, Charleston, SC
29407, United States

Hours

Reviews

2.4
132 reviews
5 stars
33
4 stars
9
3 stars
5
2 stars
12
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of helpful and rude staff, with many customers experiencing poor service and long wait times.

Delivery Issues

Numerous complaints about lost packages, misdelivered mail, and delays in delivery were reported.

Facility Conditions

The post office is described as small, dirty, and often overcrowded, contributing to a negative customer experience.

Operational Efficiency

Customers frequently noted long lines and slow service, with many expressing frustration over the lack of staff during peak times.
  • MR
    Mrs Sherlyn Coleman Richardson
    Dec 9, 2025
    5.0
    Busy but helpful
  • DS
    Daryl Smalls
    Oct 28, 2025
    5.0
    Satisfactory for all things Postal
  • MG
    Maria Eugenia Guzman
    Sep 2, 2025
    5.0
    Excelente
  • KH
    Kohl Hoffman
    Aug 21, 2025
    1.0
    Literal braindead drivers. If I don’t get my mail for more than a couple of days, they just mark my address as vacant and stop delivering my packages.
  • FG
    Frederick Graham
    Jan 8, 2021
    4.0
    Lines were pretty long but when you get up to the desk they handle your business pretty quick !

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.