Brand Certified
United States Postal Service
1.7(153 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
78 Sycamore Ave, Charleston, SC
29407, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 78 Sycamore Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.7
153 reviews
5 stars
19
4 stars
7
3 stars2
2 stars
7
1 star
118
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Numerous reviews highlight the staff, particularly an employee named Alice, as consistently rude and unhelpful, leading to a negative customer experience.
Customer Service
Customers frequently report poor customer service, including lack of assistance, dismissive behavior, and unprofessional conduct from multiple employees.
Service Efficiency
Many customers express frustration with the slow service and inefficiency at this location, often resulting in long wait times and unresolved issues.
Package Handling
There are multiple complaints about lost or mishandled packages, with customers feeling that their mail is not being properly managed.
- DSDaryl SmallsFeb 25, 20265.0Postal business
- JHJames HDec 17, 20251.0Why does this place exists, like any of them? They are all useless. Lost a package they never scanned.
- LRLauren RolandDec 16, 20255.0Went a few weeks ago to get stamps. The gentleman behind the counter was super friendly and patient. Wish I grabbed his name because he was great.
- MMMary MarchAug 9, 20231.0I agree with all those who had negative things to say about Alice. She is the absolute worst. Snarky, unhelpful and unfriendly. This was my first experience at this location and it will be my last if I can help it. She does not deserve to serve the public.
- TRTrenton Rae’KwonFeb 20, 20171.0Rude Bad Employee
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service on 78 Sycamore Ave?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports and passport photos, buy gift cards, and more.
Can I apply for a U.S. passport at this location?
Yes, this Post Office accepts first-time passport applications and can generally take passport photos, but you should complete and print your application form before applying.
Do I need an appointment to get passport services at this Post Office?
Most Post Offices offering passport services require you to schedule an appointment online, though some locations offer limited walk-in hours for passports.
How much does it cost to get a passport photo taken here?
The fee for a passport photo at USPS is currently $15.
Are there PO Boxes available and can I reserve one online?
Yes, you can search for and reserve PO Boxes online securely. You'll then complete the setup in person at the Post Office.
What are the operating hours of this United States Postal Service location?
Monday through Friday the Post Office is open from 9:00 AM to 5:00 PM, Saturday from 9:30 AM to 11:30 AM, and it is closed on Sundays.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations provide 24/7 lobby access to PO Boxes, but hours may vary. You should check with the local Post Office for specific times.
What nearby places can I visit after my postal errands?
Nearby you can visit the Saint Andrews Post Office for additional postal services, enjoy a coffee break at Biggby Coffee, or explore St Andrews Crossing shopping center.
Are there convenient transit or service locations near the Post Office to help with deliveries?
Yes, near the Post Office you'll find UPS Access Point location for courier services and several gas stations like Hess Express and BP America, useful for logistics and shipping needs.
Where can I find food or refreshments near the Post Office?
You can grab a sandwich at Jersey Mike's Subs, enjoy coffee or smoothies at Biggby Coffee, or eat at Qwick, an information technology company that also operates in eat and drink services nearby.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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