Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 78 Sycamore Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.7
150 reviews
5 stars
17
4 stars
7
3 stars2
2 stars
7
1 star
117
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Numerous reviews highlight the staff, particularly an employee named Alice, as consistently rude and unhelpful, leading to a negative customer experience.
Customer Service
Customers frequently report poor customer service, with staff often ignoring questions and providing little assistance.
Efficiency Issues
Many customers express frustration with long wait times and inefficient service, often feeling that their needs are not prioritized.
Package Handling
There are multiple complaints regarding lost or mishandled packages, with customers feeling that the staff does not take responsibility for these issues.
Mixed Experiences
While many reviews are negative, a few customers report positive interactions with some staff members, indicating that experiences may vary.
- TETaylor ErmolovMay 14, 20221.0Regularly mark small packages as "oversized" so they don't have to walk them up to my door, then act very rude whenever I come by to pick them up.
- JTJonny TsunamiMay 13, 20221.0Terrible customer service when on the phone. They act as if you’re bugging them when all you want is your mail. New carrier refuses to walk upstairs to deliver packages. Our old carrier was so nice and always on time with the mail
- DFDr. FroyoNov 15, 20191.0Zero stars aren't possible...absolutely terrible customer service! I've been there twice and both times walked out 100% disappointed. Doesn't matter who you talk to, they are all useless and don't deserve the "9-5" hours they get to work. No wonder they barely have a 2 star rating.
- JTJennet TruesdaleFeb 17, 20161.0The customer service is definitely horrible. They're unfriendly and not very helpful.
- MMMaaz MohammedDec 18, 20151.0this is the worst customer service ever. Very rude!!# i was asking about my mail her respond i don,t care!!#
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service on 78 Sycamore Ave?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports and passport photos, buy gift cards, and more.
Can I apply for a U.S. passport at this location?
Yes, this Post Office accepts first-time passport applications and can generally take passport photos, but you should complete and print your application form before applying.
Do I need an appointment to get passport services at this Post Office?
Most Post Offices offering passport services require you to schedule an appointment online, though some locations offer limited walk-in hours for passports.
How much does it cost to get a passport photo taken here?
The fee for a passport photo at USPS is currently $15.
Are there PO Boxes available and can I reserve one online?
Yes, you can search for and reserve PO Boxes online securely. You'll then complete the setup in person at the Post Office.
What are the operating hours of this United States Postal Service location?
Monday through Friday the Post Office is open from 9:00 AM to 5:00 PM, Saturday from 9:30 AM to 11:30 AM, and it is closed on Sundays.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations provide 24/7 lobby access to PO Boxes, but hours may vary. You should check with the local Post Office for specific times.
What nearby places can I visit after my postal errands?
Nearby you can visit the Saint Andrews Post Office for additional postal services, enjoy a coffee break at Biggby Coffee, or explore St Andrews Crossing shopping center.
Are there convenient transit or service locations near the Post Office to help with deliveries?
Yes, near the Post Office you'll find UPS Access Point location for courier services and several gas stations like Hess Express and BP America, useful for logistics and shipping needs.
Where can I find food or refreshments near the Post Office?
You can grab a sandwich at Jersey Mike's Subs, enjoy coffee or smoothies at Biggby Coffee, or eat at Qwick, an information technology company that also operates in eat and drink services nearby.