The UPS Store

4.3
216 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3069 in Charleston offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In The Publix Shopping Center At Folly Rd And Harborview Rd..

Details

  • DeliveryNot available

Location

The UPS Store
520 Folly Rd, Charleston, SC
29412, United States

Hours

Reviews

4.3
216 reviews
5 stars
174
4 stars
2
3 stars
0
2 stars
8
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were significant complaints about rude service and lack of empathy from some employees.

Efficiency

The store is often noted for its quick service and efficiency, although some customers experienced long wait times and inefficiencies during busy periods.

Printing Services

Customers frequently highlighted exceptional experiences with printing services, particularly praising staff members who went above and beyond to meet their needs.

Management Issues

Several reviews indicated dissatisfaction with management, particularly regarding new policies and handling of customer complaints.

Mixed Experiences

Overall, experiences varied widely, with some customers expressing high satisfaction while others reported serious issues that led them to consider alternative locations.
  • JV
    Jennifer Viers
    5 days ago
    5.0
    I go into the store at least once a week. Each and Every time, their service, professionalism, and kindness are top notch in every way.
  • MC
    Marilyn Clifford
    6 days ago
    5.0
    Andrew was super helpful today on the phone explaining to me the Notary services and how to proceed. He was professional and took his time, even though this is their busiest season, he still found patience and courtesy, to share with me. God bless you, Sir. Thank you.-
  • BR
    Brian R
    Nov 8, 2025
    5.0
    Awesome customer service! Thank you so much for the help.
  • ND
    Noah Denton
    Sep 30, 2025
    5.0
    Jay @ UPS Store 3069 on Folly Rd, James Island has helped me over the last decade and their team is always professional, polite, & prompt. Jay & her team always has a smile & is very efficient. Thank you UPS Team on JI šŸ™
  • DN
    Do Nguyen
    Sep 16, 2025
    1.0
    Sent a package to my friend, after a week, my friend has not received it. I came to the store then they showed me the package was delivered… but 40 miles away from my friend house. The store owner asked me to fill claim!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the operating hours of The UPS Store #3069 in Charleston?

The UPS Store #3069 is open Monday through Friday from 8:00 AM to 6:30 PM, Saturdays from 9:00 AM to 3:00 PM, and Sundays from 10:00 AM to 3:00 PM. Holiday hours may vary.