Brand Certified

The UPS Store

4.3

(220 reviews)

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Business Details

520 Folly Rd, Charleston, SC

29412, United States

(843) 406-9400

https://locations.theupsstore.com/sc/charleston/520-folly-rd

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store

The UPS Store #3069 in Charleston offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In The Publix Shopping Center At Folly Rd And Harborview Rd..

Details

DeliveryNot available

Location

The UPS Store

520 Folly Rd, Charleston, SC

29412, United States

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Hours

Monday8:00 AM - 6:30 PM

Tuesday8:00 AM - 6:30 PM

Wednesday8:00 AM - 6:30 PM

Thursday8:00 AM - 6:30 PM

Friday8:00 AM - 6:30 PM

Saturday9:00 AM - 3:00 PM

Sunday10:00 AM - 3:00 PM

2026-04-05Regular Hours

2026-05-10Regular Hours

2026-05-25Regular Hours

2026-07-03Regular Hours

2026-07-04Regular Hours

2026-09-07Regular Hours

2026-11-11Regular Hours

2026-11-26Regular Hours

2026-11-27Regular Hours

2026-12-25Regular Hours

2026-12-26Regular Hours

2026-12-31Regular Hours

2027-01-01Regular Hours

Reviews

4.3

220 reviews

5 stars

179

4 stars

3 stars

2 stars

1 star

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and professional, with many specific mentions of individual employees going above and beyond.

Efficiency

Many reviews highlighted the quick and efficient service, even during busy times, although some customers noted long wait times due to high volume.

Mixed Experiences

While most feedback was positive, there were notable complaints about rude staff and poor customer service in certain instances, particularly regarding notary services and handling of issues.

Management Issues

Several reviews pointed to concerns about management practices and employee training, suggesting a need for improvement in customer service protocols.

Printing Services

Customers expressed high satisfaction with the printing services offered, particularly for custom projects, with specific praise for staff members who assisted with these tasks.

KR
Kirsten Reed
Feb 12, 2026
5.0
Allison was super helpful and kind. Will absolutely be back!
CM
Carly Miller
Jan 8, 2026
5.0
The absolute BEST staff and overall store. Staff is always happy to greet you, working efficiently and quickly to take care of customers. Excellent management here at this UPS store.
JV
Jennifer Viers
Nov 18, 2025
5.0
I go into the store at least once a week. Each and Every time, their service, professionalism, and kindness are top notch in every way.
MC
Marilyn Clifford
Nov 17, 2025
5.0
Andrew was super helpful today on the phone explaining to me the Notary services and how to proceed. He was professional and took his time, even though this is their busiest season, he still found patience and courtesy, to share with me. God bless you, Sir. Thank you.-
BR
Brian R
Nov 8, 2025
5.0
Awesome customer service! Thank you so much for the help.