The UPS Store

4.3
217 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3069 in Charleston offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In The Publix Shopping Center At Folly Rd And Harborview Rd..

Details

  • DeliveryNot available

Location

The UPS Store
520 Folly Rd, Charleston, SC
29412, United States

Hours

Reviews

4.3
217 reviews
5 stars
175
4 stars
2
3 stars
0
2 stars
8
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently praised for being friendly, helpful, and professional, although there are some reports of poor customer service experiences.

Efficiency

Many customers appreciate the quick and efficient service, especially during busy times, though some have noted long wait times.

Notary Services

While some customers had positive experiences with notary services, others reported issues with fees and availability.

Staff Performance

Several reviews highlight individual staff members for their exceptional service, while others mention inconsistency in service quality.

Management Issues

There are complaints regarding management practices and employee treatment, with some customers expressing dissatisfaction with how issues were handled.
  • CM
    Carly Miller
    4 days ago
    5.0
    The absolute BEST staff and overall store. Staff is always happy to greet you, working efficiently and quickly to take care of customers. Excellent management here at this UPS store.
  • JV
    Jennifer Viers
    Nov 18, 2025
    5.0
    I go into the store at least once a week. Each and Every time, their service, professionalism, and kindness are top notch in every way.
  • MC
    Marilyn Clifford
    Nov 17, 2025
    5.0
    Andrew was super helpful today on the phone explaining to me the Notary services and how to proceed. He was professional and took his time, even though this is their busiest season, he still found patience and courtesy, to share with me. God bless you, Sir. Thank you.-
  • BR
    Brian R
    Nov 8, 2025
    5.0
    Awesome customer service! Thank you so much for the help.
  • ND
    Noah Denton
    Sep 30, 2025
    5.0
    Jay @ UPS Store 3069 on Folly Rd, James Island has helped me over the last decade and their team is always professional, polite, & prompt. Jay & her team always has a smile & is very efficient. Thank you UPS Team on JI 🙏

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the operating hours of The UPS Store #3069 in Charleston?

The UPS Store #3069 is open Monday through Friday from 8:00 AM to 6:30 PM, Saturdays from 9:00 AM to 3:00 PM, and Sundays from 10:00 AM to 3:00 PM. Holiday hours may vary.