Business Details
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Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Charleston, SC provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.5
137 reviews
5 stars
73
4 stars
10
3 stars
9
2 stars
7
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised helpful and friendly staff, others reported poor service and unprofessional behavior.
Product Availability
Customers appreciated the good selection of products, but there were complaints about misleading information regarding stock and services.
Store Environment
The store's cleanliness and organization received mixed reviews, with some customers noting a clean and efficient environment, while others described it as disorganized.
Pricing Issues
Several customers expressed dissatisfaction with pricing, citing high costs and issues with price matching.
Communication Problems
There were multiple complaints about poor communication, both in-store and regarding store hours, leading to customer frustration.
- ABANGELA BALDWINDec 18, 20255.0I came in to get some stickers made and Tynasaia and Nichole did a great job hustling to get my order down. They communicated and made sure everything was perfect! I definitely was pleased. Micheal my cashier was super helpful when trying to help me find a correct price for a Clarence item. I would recommend coming in . I received excellent customer service.
- OBOlivia BrazierDec 12, 20251.0Wow. Talk about poor customer service. I stood there while Tracy and another employee bickered about dress code policy, after waiting for them to finish, I very politely asked for help with a return. Without looking at my paperwork Tracy shared “we don’t do that return here” I then asked if I could have someone else’s help because my paperwork clearly stated “drop off at staples store” Someone should consider overhauling the communication skills here.
- RBRobert BehreDec 8, 20254.0Good selection, clean and efficient store.
- DHDave HairrNov 25, 20255.0Awesome people
- TSTina StatenOct 20, 20255.0Michael and Nicole, Your swift response and helpfulness were truly appreciated during a challenging situation. The way you handled the matter demonstrated a commitment to excellent service. I am grateful for your dedication in resolving the issue efficiently. Your professionalism and patience were particularly commendable. Thank you for going above and beyond to assist me. This Staples store is and will be, my top, no. 1 store!! Thank you so much!!!
Frequently Asked Questions About Staples
What services does Staples in Charleston, SC offer?
Staples provides innovative printing, shipping, technology, travel, recycling services, Amazon returns and pickup, design, direct mail, and passport photo services.
What types of products can I find at Staples in Charleston?
Staples offers a wide range of products including Chromebooks, projectors, laptops from HP, Dell and Lenovo, printers from Canon and Epson, office supplies, furniture, cleaning supplies, and more.
What are the store hours for Staples at 78 Folly Road Space B 9?
Staples is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Staples offer same-day delivery and curbside pickup?
Yes, Staples provides same-day delivery, curbside pickup, in-store pickup, and general delivery services.
What payment options are accepted at Staples Charleston?
Staples accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Where is Staples located in Charleston?
Staples is located at 78 Folly Road Space B 9 in the South Windermere Shopping Center, Charleston, SC 29407.
Are there any nearby printing or marketing services around Staples?
Yes, nearby you can find Staples Print & Marketing Services and Kingdom Bridges Network, which offers printing and community services.
What nearby courier or delivery services are available near Staples?
Nearby courier and delivery services include UPS Access Point locations and Amazon Locker - Benito for convenient package pick-up and drop-off.
Which local shops or amenities can I visit near Staples in South Windermere Shopping Center?
You can visit Earth Fare supermarket, Phillips Shoes store, Rhodes Home and Gift, and several clothing boutiques such as Affordables Apparel and Rhodes Boutique nearby.
Is Staples Charleston a good place for office supplies and technology needs?
Yes, Staples specializes in office supplies, printers, toner, computers, office furniture, and tech services, serving entrepreneurs, small businesses, and remote workers.