Staples

3.5
137 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Charleston, SC provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
78 Folly Road Space B 9, Charleston, SC
29407, United States

Hours

Reviews

3.5
137 reviews
5 stars
73
4 stars
10
3 stars
9
2 stars
7
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised helpful and friendly staff, others reported poor service and unprofessional behavior.

Product Availability

Customers appreciated the good selection of products, but there were complaints about misleading information regarding stock and services.

Store Environment

The store's cleanliness and organization received mixed reviews, with some customers noting a clean and efficient environment, while others described it as disorganized.

Pricing Issues

Several customers expressed dissatisfaction with pricing, citing high costs and issues with price matching.

Communication Problems

There were multiple complaints about poor communication, both in-store and regarding store hours, leading to customer frustration.
  • AB
    ANGELA BALDWIN
    Dec 18, 2025
    5.0
    I came in to get some stickers made and Tynasaia and Nichole did a great job hustling to get my order down. They communicated and made sure everything was perfect! I definitely was pleased. Micheal my cashier was super helpful when trying to help me find a correct price for a Clarence item. I would recommend coming in . I received excellent customer service.
  • OB
    Olivia Brazier
    Dec 12, 2025
    1.0
    Wow. Talk about poor customer service. I stood there while Tracy and another employee bickered about dress code policy, after waiting for them to finish, I very politely asked for help with a return. Without looking at my paperwork Tracy shared “we don’t do that return here” I then asked if I could have someone else’s help because my paperwork clearly stated “drop off at staples store” Someone should consider overhauling the communication skills here.
  • RB
    Robert Behre
    Dec 8, 2025
    4.0
    Good selection, clean and efficient store.
  • DH
    Dave Hairr
    Nov 25, 2025
    5.0
    Awesome people
  • TS
    Tina Staten
    Oct 20, 2025
    5.0
    Michael and Nicole, Your swift response and helpfulness were truly appreciated during a challenging situation. The way you handled the matter demonstrated a commitment to excellent service. I am grateful for your dedication in resolving the issue efficiently. Your professionalism and patience were particularly commendable. Thank you for going above and beyond to assist me. This Staples store is and will be, my top, no. 1 store!! Thank you so much!!!

Frequently Asked Questions About Staples

What services does Staples in Charleston, SC offer?

Staples provides innovative printing, shipping, technology, travel, recycling services, Amazon returns and pickup, design, direct mail, and passport photo services.

What types of products can I find at Staples in Charleston?

Staples offers a wide range of products including Chromebooks, projectors, laptops from HP, Dell and Lenovo, printers from Canon and Epson, office supplies, furniture, cleaning supplies, and more.