Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1249 Chapin Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported rude and unhelpful staff, with several instances of employees displaying a lack of professionalism and respect towards customers.
Delivery Issues
Frequent complaints about lost packages, misdelivered mail, and delays in delivery were noted, with customers expressing frustration over packages marked as delivered but not received.
Operational Problems
Customers experienced issues with the post office not adhering to posted hours, with reports of employees closing early and being unresponsive to inquiries.
Mixed Experiences
While some customers praised individual staff members for their helpfulness, the overall sentiment leaned heavily towards dissatisfaction with the service provided.
BB
Bobbi Blair
Dec 29, 2025
5.0
I have been living in Chapin for twenty years, and not had a bad experience yet. If anything I have shared lots of laughs and great service. Thanks for your service. I find it hard to please everyone but I keep trying. We need to come together as a community.
CW
Christopher Whitley
Dec 23, 2025
5.0
Awesome Staff, Friendly and very Professional.
AA
angel
Oct 6, 2025
5.0
I send out eBay orders often. Never had any problems with this post office.
BB
Bob
Sep 17, 2025
1.0
Waited 20 minutes before anybody came to the window. Indian guy was very rude and refused to serve me.
MM
Mitch
Jul 21, 2025
1.0
3 packages in the last 4 months I've sent out have never been received by the recipients. Two of the 3 never got scanned in after they were dropped off and somehow ceased to exist. The one star doesn't even take into account deliveries to my home. I've had packages out for delivery, then magically end up BACK at the post office, no mail was ever delivered those days, they just decided to not deliver ANY mail those days. I know this because I have a camera that points down the road towards the mailboxes. When I first got here the service was fantastic, not sure what happened but about 4 months ago it all went downhill and haven't had a good experience since.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are offered at the United States Postal Service at 1249 Chapin Rd?
This Post Office offers mail sending, package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this location?
Yes, this Post Office accepts first-time passport applications and can take your passport photo by appointment.
How do I schedule an appointment for passport services?
You need to schedule a passport appointment using the USPS online scheduler as most locations have set hours.
What are the operating hours of the USPS at 1249 Chapin Rd?
Monday through Friday, 9:30 AM to 4:30 PM; Saturday from 9:30 AM to 11:30 AM; closed on Sundays.
Where can I purchase or reserve a PO Box for this location?
You can search availability and reserve a PO Box online at the USPS website, then complete the setup in person.
Is after-hours access available for PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with this location for specifics.
How much does a passport photo cost at this Post Office?
The fee for a passport photo is currently $15.
Are there nearby food options I can visit before or after using the Post Office services?
Yes, you can visit Zesto of Chapin, The Shack, Jersey Mike's Subs, Marco's Pizza, or La Fogata Mexican Restaurant nearby for dining.
What nearby businesses can assist with automotive needs around this Post Office?
Chapin Deluxe Detailing offers car wash and auto detailing services near the Post Office.
Are there nearby mobile phone retailers close to the United States Postal Service?
Yes, Verizon and TCC, a Verizon Authorized Retailer, are located nearby for mobile phone and electronics needs.