United States Postal Service

1.5
134 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1249 Chapin Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1249 Chapin Rd, Chapin, SC
29036, United States

Hours

Reviews

1.5
134 reviews
5 stars
16
4 stars
0
3 stars
0
2 stars
2
1 star
116

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight rude and unhelpful staff, with many customers feeling disrespected and ignored.

Delivery Issues

Frequent complaints about lost packages, misdelivered mail, and delays in delivery, with many customers reporting packages marked as delivered but not received.

Operational Hours

Customers express frustration over inconsistent operating hours, with reports of the post office being closed during posted hours.

Employee Attitude

Many reviews mention a lack of motivation and poor attitude among employees, contributing to a negative customer experience.

Mixed Experiences

While many customers report negative experiences, a few mention positive interactions with specific employees, indicating inconsistency in service quality.
  • AA
    angel
    Oct 6, 2025
    5.0
    I send out eBay orders often. Never had any problems with this post office.
  • BB
    Bob
    Sep 17, 2025
    1.0
    Waited 20 minutes before anybody came to the window. Indian guy was very rude and refused to serve me.
  • MM
    Mitch
    Jul 21, 2025
    1.0
    3 packages in the last 4 months I've sent out have never been received by the recipients. Two of the 3 never got scanned in after they were dropped off and somehow ceased to exist. The one star doesn't even take into account deliveries to my home. I've had packages out for delivery, then magically end up BACK at the post office, no mail was ever delivered those days, they just decided to not deliver ANY mail those days. I know this because I have a camera that points down the road towards the mailboxes. When I first got here the service was fantastic, not sure what happened but about 4 months ago it all went downhill and haven't had a good experience since.
  • CS
    Cory Sloan
    May 9, 2024
    1.0
    Mail is consistently delivered incorrectly. On a weekly basis I receive someone else’s mail and/or packages. I understand the occasional misread of an address but this is getting out of hand. Today I received mail for 6 different addresses other than my own. At this point I should be getting a paycheck from USPS for having to deliver the mail to its rightful owner. USPS fix this

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.