Brand Certified
United States Postal Service
2.2(171 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
25 Thurmond Way, Bluffton, SC
29910, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 25 Thurmond Way to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.2
171 reviews
5 stars
44
4 stars
6
3 stars
5
2 stars
7
1 star
109
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with specific complaints about certain employees consistently providing poor service.
Delivery Issues
Numerous reviews highlighted problems with lost or misdelivered packages, leading to significant frustration among customers.
Positive Experiences
Some customers praised specific employees for their helpfulness and professionalism, indicating that there are instances of good service amidst the overall negative feedback.
Staffing Problems
Several reviews mentioned understaffing during busy times, contributing to long wait times and poor service.
- SESharon EmanuelFeb 10, 20265.0Thank you for making this effortless, very polite and efficient.
- KMKimber MarinoFeb 9, 20265.0There is always a line but the workers get you out so fast. Time wait is no more the 5 minutes ever. I've been in and out within minutes.
- PPPCSDec 19, 20255.0Susanna helped with an early pre-delivery package pickup and was very pleasant to deal with. She found the item quickly and without any trouble. You guys need more employees like her. Thank you for your help again Susanna.
- SSSCDec 10, 20251.0This place is horrible and people that work there are too. They have lost over 10 packages and 200 pieces of mail in 5 years. I have filed 51 complaints, not one person has ever contacted me to resolve the issues, when I went to there in person the lady at the counter looked me in my eyes and said, I just show up and if things don’t get done, o well as long as I get paid I don’t care what happen to the mail. I have spoken to several lawyers about this and apparently the USPS is above the law and there is nothing legally I can do. Even though I have proof of that this post office has cost me $8,764.23 in 5 years due to blatant negligence on the part of the employees and USPS. Also the passport service is a joke, I had an appointment and already had my forms filled out when I arrived. Apparently you can’t fill your forms out before you arrive it’s a huge threat to national security and I wasn’t allowed to get a new form to fill out, I was denied service and told I would have to reschedule. I then left drove to Beaufort walked in with pre-filled forms and in 10 mins or less the process was done. This place is a problem and is going to continue to be a problem. I encourage anyone thinking of coming here for a service go somewhere else, they will not do their job by any means, they get paid to just show up.
- DSDan SweigertDec 7, 20254.0I've had some very friendly and helpful people at my post office in Bluffton. Even when there's a long line, they generally manage to keep the wait times below 15 minutes. I ship a lot of merch through eBay sales, and they get everything entered and scanned pretty quickly in Bluffton.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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