The UPS Store

3.5
116 reviews
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Business Details

198 Okatie Village Dr, Bluffton, SC
29909, United States
(843) 705-9650
https://locations.theupsstore.com/sc/bluffton/198-okatie-village-dr
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1500 in Bluffton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In The Foodlion Shopping Center Near Sun City.

Details

  • DeliveryNot available

Location

The UPS Store
198 Okatie Village Dr, Bluffton, SC
29909, United States

Hours

Reviews

3.5
116 reviews
5 stars
65
4 stars
5
3 stars
4
2 stars
6
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude behavior and unprofessionalism from certain employees.

Efficiency

Customers noted that the store can be busy, leading to long wait times, but many also mentioned that the line moves quickly when properly managed.

Pricing Issues

Several reviews highlighted dissatisfaction with pricing, particularly for services like taping boxes and printing labels, which some customers found to be excessively high.

Mixed Experiences

Overall experiences vary significantly; while some customers have had positive interactions, others reported serious issues with service quality and accountability.
  • MS
    Michelle Sexton
    Jan 1, 2026
    5.0
    They are very quick and knowledgeable in this store. Such a friendly staff.
  • MS
    Med Smith
    Dec 15, 2025
    2.0
    Just left this establishment and maybe it is the time of year and day. The business I work for uses the ups stores here daily as usually have several packages that need to be transfered between our stores. We pay for our packages before we go to make it as fast and efficient as possible. I get there, they are slammed. They have two registers and one u scan that they are using to to help with the returns. I wait for about 15-20 minutes and finally get in. There is no true way of knowing who is the next in line and I waited to see if anyone else is up... nope. I step up I do it within 15 seconds and out, but got flak because I cut someone who was standing off to the side that I did not know and was told for future reference, there was a line. That's fine, I will just got to 8 Venture or 20 Towne for my packages instead. They are equipped to handle the rush and stay open til 6:30 pm, not 5:30 pm. I felt somewhat guilty about saying this, but after reading some other comments... it feels justified. Put another U Scan in for people like me who know how to use one. Both other options have 2
  • EC
    Effie Coliukos
    Oct 15, 2025
    5.0
    Very friendly and efficient staff!
  • JS
    James Swain
    Oct 9, 2025
    5.0
    The staff is to be highly commended for their personal service!! Thank you.
  • GB
    Gabriella B
    Sep 23, 2025
    5.0
    The young lady that helped us I believe her name is Amina was super awesome very friendly and helpful and very patient haha! She was also super funny we could use more of that these days thank you ups!
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Frequently Asked Questions About The UPS Store

Where is The UPS Store #1500 located in Bluffton?

The UPS Store #1500 is located at 198 Okatie Village Dr, Ste 103, Bluffton, SC 29909, USA, in The Foodlion Shopping Center near Sun City.

What are the operating hours of The UPS Store in Bluffton?

The UPS Store in Bluffton is open Monday to Friday from 8:00 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.