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The UPS Store #1500 in Bluffton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In The Foodlion Shopping Center Near Sun City.
Feedback on customer service is mixed; while some customers praise the friendly and helpful staff, others report rude behavior and unprofessionalism from certain employees.
Efficiency
Many customers appreciate the quick service and efficient handling of packages, although some express frustration with long wait times during busy periods.
Pricing Issues
Several reviews mention dissatisfaction with pricing, particularly regarding charges for services like taping boxes and printing labels, which some find excessive.
Inconsistency
There are reports of inconsistent service experiences, with some customers receiving excellent service while others encounter issues with package handling and communication.
GB
Gregory Baldwin
Jan 16, 2026
5.0
Fast becoming My Favorite UPS Store! Quick and Friendly Service for All Your Shipping Needs. Just this Morning I had 4 Boxes, and Leanna Did Her Best to Save Me Money! It was Quick Efficient Service, in Under 10 Minutes.
MS
Michelle Sexton
Jan 1, 2026
5.0
They are very quick and knowledgeable in this store. Such a friendly staff.
MS
Med Smith
Dec 15, 2025
2.0
Just left this establishment and maybe it is the time of year and day. The business I work for uses the ups stores here daily as usually have several packages that need to be transfered between our stores. We pay for our packages before we go to make it as fast and efficient as possible. I get there, they are slammed. They have two registers and one u scan that they are using to to help with the returns. I wait for about 15-20 minutes and finally get in. There is no true way of knowing who is the next in line and I waited to see if anyone else is up... nope. I step up I do it within 15 seconds and out, but got flak because I cut someone who was standing off to the side that I did not know and was told for future reference, there was a line. That's fine, I will just got to 8 Venture or 20 Towne for my packages instead. They are equipped to handle the rush and stay open til 6:30 pm, not 5:30 pm. I felt somewhat guilty about saying this, but after reading some other comments... it feels justified. Put another U Scan in for people like me who know how to use one. Both other options have 2
EC
Effie Coliukos
Oct 15, 2025
5.0
Very friendly and efficient staff!
JS
James Swain
Oct 9, 2025
5.0
The staff is to be highly commended for their personal service!! Thank you.