Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 501 Charles St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
If I could give zero stars, I absolutely would. I purchased a package for my niece in Chicago to send to her when I got back. I arrived at the post office excited to send my niece this present, but was met with an extremely rude woman at the counter. Her attitude was unlike anything I’ve ever been met with before especially in a customer service setting. I have worked in customer service my entire life, and I have never experienced this level of attitude, rudeness, disrespect, and anger, for absolutely no reason. I quite frankly just asked her if she had a sharpie that I could use and that turned her whole day upside down. From that point, my package was already behind the counter and she was screaming at me and pushed me off to another employee because she couldn’t handle me anymore for some reason. All this time I’m quite literally just standing there shocked and curious as to what I did to turn this ladies day upside down. From that point, the second woman helped me, she was very kind, but I had a fear at that point because my gift was already behind the counter that it would not arrive to its destination. I immediately called and put a complaint in with the USPS, they assured me they would do something, but I absolutely can assure you they have done nothing. My package did not go to his destination as I feared, and has now been over a month. I was assured by the customer service representative that all packages leave the destination, and I told her that I was certain that my package would not get to its location because of the employees reaction that day was very poor. I have expressed to them that my package has not been delivered, and they are asking for a tracking number, even though I did not pay for tracking because that was something that I was not afraid of being that it was a small package however, this package meant a great deal and it is very upsetting that I did not get to its location. I will never return to this post office and I will tell everybody that I speak to you to never go to this post office. I have never been so disappointed in customer service in my entire life. Negative 10000 stars
CM
Cierra Morczek
Jul 22, 2025
5.0
My son is at Parris Island USMC boot camp..I sent him a package and it got lost in the mail. The postal worker called me to let me know that she personally delivered my package to my son po box herself!!! ❤️ The effort she puts into her job is outstanding and she deserves a raise!!!
CL
chris leamon
Jul 11, 2025
1.0
Manager was rude and unhelpful. If you need help from a USPS go to the Hollywood one. They were amazing, polite and quick service. DO NOT GO TO THIS USPS THEY WILL NOT HELP YOU!!
TO
Tim ONeil
Jul 2, 2025
2.0
Wow, came in at lunchtime to just drop off a package and no one at the counter. One person working the service for a passport only! Get like Walmart to have everyone self check out. Get a big drop box since we have label them ourselves now.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Beaufort?
The United States Postal Service is located at 501 Charles St, Beaufort, SC 29902.
What are the operating hours of the Beaufort USPS location?
The USPS at 501 Charles St is open Monday to Friday from 8:30 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Can I apply for a passport at this USPS location?
Yes, you can apply for a first-time U.S. passport at this Post Office. Most locations including this one accept passport applications and photos with an appointment.
Do I need an appointment for passport services at the USPS?
Most Post Offices, including this one, require scheduling an appointment for passport services through the online scheduler. Limited walk-in hours may be available at select locations.
What is the cost of a passport photo at this Post Office?
The current fee for a passport photo at USPS is $15.
How can I rent a PO Box at this location?
You can search for available PO Boxes and reserve one online at the USPS website, then complete your setup in person at the Post Office.
Are PO Boxes accessible after regular business hours?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but access hours may vary. Check with this Post Office for specific lobby hours.
What nearby places can I visit around the USPS at 501 Charles St?
Nearby, you can visit Christopher Pursley Studios (art gallery), Bliss Salon (beauty salon), and the Harriet Tubman Monument, a local landmark and fountain.
Is there public transportation or central government offices near the USPS location?
Yes, Post Office-Beaufort, a central government office and post office, is nearby and can assist with postal services. This proximity can help if you need government-related services before or after your visit to the USPS.
Can I combine my visit to the USPS with other community services in the area?
Yes, you can visit America's Boating Club nearby which offers community services and education, or Counseling Services of Beaufort for mental health support, making your trip to the area more productive.