United States Postal Service

2.8
42 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 501 Charles St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
501 Charles St, Beaufort, SC
29902, United States

Hours

Reviews

2.8
42 reviews
5 stars
15
4 stars
4
3 stars
0
2 stars
3
1 star
20
  • MM
    Malory Medaglia
    Sep 8, 2025
    1.0
    If I could give zero stars, I absolutely would. I purchased a package for my niece in Chicago to send to her when I got back. I arrived at the post office excited to send my niece this present, but was met with an extremely rude woman at the counter. Her attitude was unlike anything I’ve ever been met with before especially in a customer service setting. I have worked in customer service my entire life, and I have never experienced this level of attitude, rudeness, disrespect, and anger, for absolutely no reason. I quite frankly just asked her if she had a sharpie that I could use and that turned her whole day upside down. From that point, my package was already behind the counter and she was screaming at me and pushed me off to another employee because she couldn’t handle me anymore for some reason. All this time I’m quite literally just standing there shocked and curious as to what I did to turn this ladies day upside down. From that point, the second woman helped me, she was very kind, but I had a fear at that point because my gift was already behind the counter that it would not arrive to its destination. I immediately called and put a complaint in with the USPS, they assured me they would do something, but I absolutely can assure you they have done nothing. My package did not go to his destination as I feared, and has now been over a month. I was assured by the customer service representative that all packages leave the destination, and I told her that I was certain that my package would not get to its location because of the employees reaction that day was very poor. I have expressed to them that my package has not been delivered, and they are asking for a tracking number, even though I did not pay for tracking because that was something that I was not afraid of being that it was a small package however, this package meant a great deal and it is very upsetting that I did not get to its location. I will never return to this post office and I will tell everybody that I speak to you to never go to this post office. I have never been so disappointed in customer service in my entire life. Negative 10000 stars
  • CM
    Cierra Morczek
    Jul 22, 2025
    5.0
    My son is at Parris Island USMC boot camp..I sent him a package and it got lost in the mail. The postal worker called me to let me know that she personally delivered my package to my son po box herself!!! ❤️ The effort she puts into her job is outstanding and she deserves a raise!!!
  • CL
    chris leamon
    Jul 11, 2025
    1.0
    Manager was rude and unhelpful. If you need help from a USPS go to the Hollywood one. They were amazing, polite and quick service. DO NOT GO TO THIS USPS THEY WILL NOT HELP YOU!!
  • TO
    Tim ONeil
    Jul 2, 2025
    2.0
    Wow, came in at lunchtime to just drop off a package and no one at the counter. One person working the service for a passport only! Get like Walmart to have everyone self check out. Get a big drop box since we have label them ourselves now.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.