Staples

3.9
152 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Beaufort, SC provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
11 Robert Smalls Pkwy, Beaufort, SC
29906, United States

Hours

Reviews

3.9
152 reviews
5 stars
88
4 stars
26
3 stars
6
2 stars
4
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, many customers praised the helpfulness and friendliness of the staff, particularly highlighting individuals like Stuart and Brittany for their exceptional service.

Staff Knowledge

Customers frequently noted the staff's knowledge and ability to assist with various inquiries, especially in the printing and tech departments.

Inconsistency

There were several reports of inconsistent service experiences, with some customers encountering rude or unhelpful employees, particularly during busy times.

Stock Availability

Some customers expressed frustration with stock levels and availability of items, indicating that the store was often understocked or had issues with fulfilling online orders.

Printing Services

While many appreciated the printing services, there were complaints about pricing and issues with order accuracy, leading to dissatisfaction among some customers.
  • BC
    Ben Canny
    Oct 7, 2025
    5.0
    I was in a bind to get some last minute brochures printed and Sara was able to get it done efficiently and done right. Thanks Sara and Beaufort Staples team!
  • DP
    Dominique Padilla
    Sep 20, 2025
    5.0
    I can’t remember his name, but the tall guy with brown hair helped me with my Amazon return and he was sooooo nice. Very helpful and had excellent customer service!! Thank you so much, give that man a raise!!
  • WR
    Woody Rutter
    Aug 28, 2025
    5.0
    Well-stocked, helpful staff (especially the young man in the printing area and the tall chef-out guy- both very knowledgeable.
  • SR
    Sharon Randleman
    Aug 17, 2025
    5.0
    The young man who helped me in the store was very attentive, very courteous, respectful, and knowledgeable. He was very patient, answering all the many questions I had. Excellent Customer service!
  • EL
    Erin Lawson
    Aug 16, 2025
    1.0
    Normally I'd have given this 5 stars and even more if they'd allow it. Everyone always seems helpful. Zack (If I spelled it wrong I am sorry) is ALWAYS helpful. The people who work in print and laminating are wonderful as well. But the employee with the purple hair has left me in tears with her accusations and attitude. I had gone to get my "free post it notes" along with 4 of every color .25 folders to make up backpacks for local children. The 2nd to last time I was in there I asked the employee that checked me out if the discount for teachers included home educators as well. She helped me download the app and find my coupons and everything was great. I didn't know if that was a one time thing or an all the time thing so when we got to the register I asked her about the teacher coupon discount. She said if I already used it that it was a one time thing. I said ok, thanks. My husband went to pay with debit and told her she rang up one too many folders. She recounted and found out she did, fixed it and we left. I went to start filling backpacks and find no post it's. I explained the situation to the manager on the phone this morning, who told me that even if it didn't show on the receipt she'd just give them to me and when she left she'd tell the night crew the same. No such luck. The same employee made sure she was up front. Told me she informed me I couldn't use it again last night. I told her she did not and that she said I couldn't use the teacher coupon again. She insisted and then said "I remember you had 2 Amazon receipts returns and like 28 folders that I had to count several times." I told her no, I had the folders and post it's. She kept insisting and clearly they weren't on the receipt. She tried looking it up even though I had the email one. She had told me she would have return one folder to ring it up and recharge me. She began scanning my coupon and products at the counter and then tells me the coupon was no good. It had been used. I kept explaining that she could check the cameras because I most certainly didn't use it. I asked her to get the manager who said she would make sure I got them and she told me no because she was there and knew what happened. She said she wasn't risking her job over it. I asked again to please get the manager and she got loud and said "FINE! FINE! I'LL GIVE THEM TO YOU! I'M RISKING MY JOB OVER THIS!" as she stormed to the back yelling "THIS IS RIDICULOUS!" I'm a very sensitive person so by then I was in tears and saying about her making me look like a liar when she was lying. Laugh it you will but multi trauma PTSD does that to a person. I left out calling my brother crying as went to his vehicle. I don't know why this employee acted that way nor behaved that way but the only reason she'd be risking her job is over how she provides customer service. Listening is essential. Manners are a must. When someone asks for a manager get them. As for me, I'll probably be waiting on an apology I never will get. Thankfully I am a crier. She needs to realize not everyone is. Maybe next time she won't get a pushover like me.

Frequently Asked Questions About Staples

What products and brands can I find at Staples in Beaufort, SC?

Staples offers a wide range of products including Chromebooks, laptops, desktops, printers, notebooks, office supplies, cleaning supplies, and office furniture. Brands include Apple, Dell, HP, Canon, Epson, Logitech, and many more.

What services does Staples in Beaufort provide?

Staples provides printing, shipping, technology, travel, recycling services, direct mail, design services, passport photos, and Amazon returns and pickup.