United States Postal Service

2.0
172 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1900B N Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1900B N Main St, Anderson, SC
29621, United States

Hours

Reviews

2.0
172 reviews
5 stars
33
4 stars
7
3 stars
7
2 stars
12
1 star
113

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with some expressing frustration over the lack of assistance and poor attitudes from employees.

Delivery Issues

Numerous complaints about packages being marked as delivered but not received, misdelivered items, and failure to deliver to the correct address.

Long Wait Times

Customers frequently mentioned long lines and slow service, often citing understaffing as a major issue.

Phone Accessibility

A significant number of reviews highlighted the inability to reach the post office by phone, with calls going unanswered.

Mixed Experiences

While many reviews were negative, some customers did report positive interactions with specific staff members, indicating inconsistency in service quality.
  • LG
    LeChelsea Georges
    Nov 17, 2025
    1.0
    Tried to deliver a letter but they won't say why they can't just leave it in the mailbox. I've tried to pick it up twice but because they close for lunch and at 4:30 unless I take off of work its impossible for me to get it. Seems the times just keep changing for both of the local POs. At least explain why the letter can not be deliver like regular.
  • DT
    daniel trotter
    Nov 10, 2025
    1.0
    Pathetic, told her it was a very important package I needed and she told me “if you seen back there you would understand” when I asked if I could just pick it up.
  • BT
    Brad Thomas
    Oct 3, 2025
    1.0
    How does this place start work later than I do and get off earlier than I do? Government inefficiency at its best...
  • AW
    Ayanna Williams
    Sep 30, 2025
    1.0
    I’ve recently ordered stuff to my new apartment and every time the mailman will shove packages that do not fit into the tiny apartment mailbox instead of leaving it by my door or the front office. Because of their negligence my packages have been bent and damaged due to me basically having to break the box/package to get it out of my mailbox because it was stuck.
  • SS
    Sandra Spörlein
    Sep 29, 2025
    5.0
    USPS staff is always friendly and helpful. Also already had a few passport appointments there and I can’t complain about anything.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.