United States Postal Service

2.0
175 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1900B N Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1900B N Main St, Anderson, SC
29621, United States

Hours

Reviews

2.0
175 reviews
5 stars
34
4 stars
7
3 stars
7
2 stars
12
1 star
115

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Delivery Issues

Numerous complaints about packages being marked as delivered but not received, misdelivered, or requiring pickup despite being expected at home.

Operational Inefficiency

Customers frequently report long wait times, understaffing, and difficulty reaching the post office by phone.

Package Handling

Several reviews mention packages being damaged or mishandled, with issues related to delivery methods and care.
  • HH
    Hello!
    Jan 1, 2026
    1.0
    These people are incompetent. I received a voicemail on December 30th about a package that was supposed to be delivered on the 29th. The lady told me that it was going to be delivered on the 30th because they claim they couldn't find the address. Left a number told me to call them back. However they never answer the damn phone. I never got my package and they ended up on Wednesday returning it to the sender instead of holding it so I could come pick it up after I had customer service put in service orders and tried to get them to hold it so I could come get it. Why leave me a voice message and tell me it was being delivered only to resend it?
  • LJ
    Lois Johnson-Mead
    Dec 13, 2025
    5.0
    I love engaging with the staff at this Post office. They are so professional, helpful, and well trained. Everytime I have an unusual postal issue they explained the process and cost clearly and accurately, never trying to upsell me products I don't need. I hope all the team stays in place!
  • LG
    LeChelsea Georges
    Nov 17, 2025
    1.0
    Tried to deliver a letter but they won't say why they can't just leave it in the mailbox. I've tried to pick it up twice but because they close for lunch and at 4:30 unless I take off of work its impossible for me to get it. Seems the times just keep changing for both of the local POs. At least explain why the letter can not be deliver like regular.
  • DT
    daniel trotter
    Nov 10, 2025
    1.0
    Pathetic, told her it was a very important package I needed and she told me “if you seen back there you would understand” when I asked if I could just pick it up.
  • AW
    Ayanna Williams
    Sep 30, 2025
    1.0
    I’ve recently ordered stuff to my new apartment and every time the mailman will shove packages that do not fit into the tiny apartment mailbox instead of leaving it by my door or the front office. Because of their negligence my packages have been bent and damaged due to me basically having to break the box/package to get it out of my mailbox because it was stuck.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.