United States Postal Service

1.8
149 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 758 Silver Bluff Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
758 Silver Bluff Rd, Aiken, SC
29803, United States

Hours

Reviews

1.8
149 reviews
5 stars
20
4 stars
7
3 stars
5
2 stars
7
1 star
110

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported problems with packages being marked as delivered but not actually received, along with delays in mail delivery.

Customer Service

Feedback indicates a mix of experiences with staff, ranging from helpful and friendly to rude and unhelpful, with many customers expressing frustration over lack of assistance.

Long Wait Times

Many reviews highlighted consistently long wait times at the post office, often with only one employee available to assist customers.

Lost Mail

Several customers reported lost mail and packages, with ongoing issues regarding misdelivery and unresponsive staff when trying to resolve these problems.
  • CK
    Chrystal Kos
    Dec 20, 2025
    1.0
    I have ordered a package twice, first time requested redelivery after they said it was “oversized”, but i’ve ordered the same item a month prior and had it delivered no issue. I got a replacement as the first package that i asked redelivery for had been “processing” since the 5th of December. They again left a note. Maybe hire people who actual are able bodied enough to do their job.
  • BW
    Brian Warden
    Dec 18, 2025
    5.0
    Mailed packages a few times in the past week. Had excellent experiences each time. Kudos to the staff.
  • RR
    RH
    Dec 10, 2025
    1.0
    I would give the USPS a score of ZERO stars if I could. One star is too generous. Delivery service and redelivery service are terrible and unreliable. The online system is even worse. Just shut down the USPS already. No one likes it (especially the people who work for the USPS).
  • BH
    brenda herron
    Dec 8, 2025
    1.0
    You need to check you rural address, like North Street 29803. I'm sick and tired of the driver leaving my packages at the road or in the yard and not on my porch. I can't even see my mail box and to leave a package out that close to the road is just crazy and I'm sorry but also lazy.
  • MH
    Molly Horsmon
    Nov 25, 2025
    2.0
    The absolute worst Post Office ever!!! The employees are incompetent. Went online to have mail held..had a confirmation #..came back to packed mailbox. That happened twice. I live in an apartment so when there is a package too large for the mailbox, we have larger lock boxes for use. Postal worker is supposed to put the key for that box in your mailbox .l don't know who they gave the key to for my package, but it wasn't me. Also had a package delivered that was put in the lockbox but wasn't locked and had the key in it. Just lazy and incompetent!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.