United States Postal Service

1.8
144 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 758 Silver Bluff Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
758 Silver Bluff Rd, Aiken, SC
29803, United States

Hours

Reviews

1.8
144 reviews
5 stars
19
4 stars
7
3 stars
5
2 stars
6
1 star
107

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported significant problems with mail and package deliveries, including items marked as delivered but not received, delayed deliveries, and misdelivered mail.

Customer Service

While some staff members were praised for their helpfulness and friendliness, many reviews highlighted rude and unhelpful employees, leading to a negative customer experience.

Long Wait Times

Customers frequently complained about long lines and slow service at the post office, often having to wait for extended periods to complete simple tasks.

Communication Problems

Many customers expressed frustration over the inability to reach the post office by phone, with calls going unanswered or resulting in long hold times.

Inconsistent Service

There were mixed reviews regarding the reliability of services, with some customers experiencing satisfactory service while others faced ongoing issues with lost or mishandled mail.
  • CN
    Christopher Allen Neumann
    Oct 17, 2025
    5.0
    Char and Olin are always helpful !
  • CR
    Chad Randall
    Oct 14, 2025
    1.0
    Over the past 2 years I've had over 15 packages and letters containing gift cards and checks to go missing. They all say the same thing "out for delivery" and they never show up. Multiple trips to this post office all yielded the same results "we're sorry, we don't know what happened to your package". How this place hasn't been under federal investigation and why several employees haven't been arrested for theft is beyond me.
  • SS
    Sorel
    Oct 7, 2025
    1.0
    They don't pick calls. Packages may be marked delivered but you may not receive them !
  • DW
    Dakota Webb
    Sep 18, 2025
    1.0
    They never deliver mail in a timely matter. It takes FOREVERRRR for things to come when they shouldn't. I mean by days sometimes weeks.
  • BS
    Brandon Benton Sr.
    Jun 20, 2023
    1.0
    Staff does the bare minimum required, incompetent...

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.