The UPS Store

4.4
213 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0432 in Smithfield offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Rte 44, 1/2 Mile West Of I-295, Across From Apple Valley Mall.

Details

  • DeliveryNot available

Location

The UPS Store
400 Putnam Pike, Smithfield, RI
02917, United States

Hours

Reviews

4.4
213 reviews
5 stars
175
4 stars
5
3 stars
4
2 stars
5
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, professional, and helpful, with many customers praising their efficiency and willingness to assist.

Service Speed

Customers frequently mention quick service and minimal wait times, highlighting the store's ability to handle transactions efficiently.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, particularly regarding fees for printing labels and shipping costs, suggesting they felt overcharged.

Mixed Experiences

While many reviews are positive, there are occasional reports of negative interactions with specific staff members, leading to inconsistent customer experiences.

Convenience

The location is noted for its easy parking and accessibility, making it a preferred choice for many customers.
  • TN
    Tarrin Nystrom
    Nov 17, 2025
    5.0
    Such a friendly staff at this location. Everyone is kind and offers assistance. I use it weekly for package drop offs for a small business and also returns from Amazon. I often don’t need assistance with these and it’s a fast process for me, but I have seen them have many customers that are confused or unsure and they always do it with kindness.
  • KG
    Kenneth G
    Nov 17, 2025
    5.0
    I have been to this UPS store numerous times, mostly for Amazon returns, and the people working there are always professional, friendly, polite and just overall great to deal with. Good job!
  • DP
    David Piatek
    Nov 15, 2025
    5.0
    This location has amazing customer service and offerings.
  • HK
    Haylee Kollett
    Nov 13, 2025
    5.0
    The employees are nice and helpful, they were easy to work with in my return
  • JP
    Joe Prest
    Oct 25, 2025
    5.0
    professional and courteous always

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Smithfield offer?

The UPS Store offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, passport/photo ID services, computer access, and small business services.