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The UPS Store

4.4
(223 reviews)

Business Details

400 Putnam Pike, Smithfield, RI
02917, United States
(401) 231-3330
https://locations.theupsstore.com/ri/smithfield/400-putnam-pike

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0432 in Smithfield offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Rte 44, 1/2 Mile West Of I-295, Across From Apple Valley Mall.

Details

  • DeliveryNot available

Location

The UPS Store
400 Putnam Pike, Smithfield, RI
02917, United States

Hours

Reviews

4.4
223 reviews
5 stars
185
4 stars
5
3 stars
4
2 stars
4
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and professional, with many customers highlighting specific employees like Anthony and Aaron for their exceptional service.

Efficiency

Customers frequently mention quick service and minimal wait times, indicating a well-organized operation.

Mixed Experiences

While most reviews are positive, there are some complaints regarding pricing and specific incidents of poor service, particularly related to shipping valuable items.

Store Environment

The store is noted for being clean and well-organized, contributing to a pleasant customer experience.
  • FB
    FERNANDA B
    Jan 30, 2026
    5.0
    Quick and kind service
  • BS
    Bette Sabetta
    Jan 9, 2026
    5.0
    Olivia went about and beyond to be helpful
  • KT
    Kiira Travassos
    Jan 8, 2026
    5.0
    The service is always exceptional!
  • JS
    Jack Sullivan
    Jan 6, 2026
    5.0
    Shipped a printer to my winter home in Florida. My packaging was very poor. "ee # 250310 was very affable and efficient telling me no problem, we will take care of everything to get it to you. Very impressed with the service. Also I observed other staff members with customers and they all seemed to like what they were doing for customers. Overall, very impressed with this well run store.
  • NB
    Nicholas Beams
    Jan 3, 2026
    5.0
    Olivia provided exceptional, fast, and no hassle customer service! Was friendly and I definitely will return. All my expectations were exceeded today!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Smithfield offer?

The UPS Store offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, passport/photo ID services, computer access, and small business services.

Brand Certified Facts from The UPS Store

This information is certified by The UPS Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
  • Official website
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