With a focus on the community of small businesses and consumers, Staples in Smithfield, RI provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Overall, customers reported a mix of excellent and poor customer service experiences, with some praising staff for being helpful and knowledgeable, while others encountered rudeness and indifference.
Staff Knowledge
Many reviews highlighted the staff's knowledge and willingness to assist, particularly in the printing and tech departments, although there were instances of unhelpful behavior.
Store Cleanliness
Customers consistently noted that the store was clean and organized, making it easy to find items.
Product Availability
Several customers expressed frustration with out-of-stock items and issues with online orders, indicating a need for better inventory management.
Mixed Experiences
While many customers had positive experiences, there were significant complaints about specific staff interactions and service quality, suggesting inconsistency in customer care.
HS
Holly Shadoian
1 day ago
5.0
Great staff who so easily handled my print job request!
BD
Bob Dexter
4 days ago
5.0
Always friendly and great assistance on whatever your needs are!!
RB
Robert Butani
Nov 12, 2025
5.0
Great staff at Staples.
KG
Kevin Gamboa
Sep 12, 2025
1.0
I walked into the store and ask the clerk behind the printing area if they made business cards? He/she replied in a deep voice can I help you then looked at me before answering my original question for about a minute! She/he was extremely rude!
BC
Barbara Chadwick
Sep 8, 2025
5.0
The Staples Associate at my recent local Staples went above and beyond to help me!
What are the regular store hours for Staples in Smithfield, RI?
Staples in Smithfield, RI is open Monday through Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.
What services does Staples in Smithfield offer?
Staples offers printing, shipping, technology, travel, recycling services, direct mail, design services, passport photos, Amazon returns, and Amazon pickup.
What payment methods are accepted at Staples in Smithfield?
Staples accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
What types of products can I find at Staples Smithfield?
You can find laptops, desktops, printers, ink and toner, paper, pens, office furniture, cleaning supplies, storage, and various technology products from brands like Dell, HP, Apple, and Canon.
Does Staples Smithfield support recycling services?
Yes, Staples provides recycling services including electronics, ink cartridges, and batteries.
Can I get passport photos taken at Staples in Smithfield?
Yes, passport photo services are offered at Staples Smithfield.
How can I find Staples in Smithfield using public transportation?
You can find Staples near several UPS Access Point locations and Amazon Locker - Hoofer, which are courier services that might be accessible via local transit routes in the Smithfield Crossing area.
What nearby dining options are available around Staples Smithfield?
Close to Staples, you can enjoy a meal at Chipotle Mexican Grill, a popular fast-food Mexican restaurant, or Uno Pizzeria & Grill for pizza and sandwiches.
Are there other shopping options near Staples in Smithfield?
Yes, Staples is near several shopping centers like The Crossing at Smithfield, and stores such as Target Store Smithfield, Michaels Stores for arts and crafts, and Kohl's department store.