Staples

4.2
167 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Smithfield, RI provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
230 Smithfield Crossing, Smithfield, RI
02917, United States

Hours

Reviews

4.2
167 reviews
5 stars
119
4 stars
18
3 stars
4
2 stars
3
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers reported a mix of excellent and poor customer service experiences, with some praising staff for being helpful and knowledgeable, while others encountered rudeness and indifference.

Staff Knowledge

Many reviews highlighted the staff's knowledge and willingness to assist, particularly in the printing and tech departments, although there were instances of unhelpful behavior.

Store Cleanliness

Customers consistently noted that the store was clean and organized, making it easy to find items.

Product Availability

Several customers expressed frustration with out-of-stock items and issues with online orders, indicating a need for better inventory management.

Mixed Experiences

While many customers had positive experiences, there were significant complaints about specific staff interactions and service quality, suggesting inconsistency in customer care.
  • HS
    Holly Shadoian
    1 day ago
    5.0
    Great staff who so easily handled my print job request!
  • BD
    Bob Dexter
    4 days ago
    5.0
    Always friendly and great assistance on whatever your needs are!!
  • RB
    Robert Butani
    Nov 12, 2025
    5.0
    Great staff at Staples.
  • KG
    Kevin Gamboa
    Sep 12, 2025
    1.0
    I walked into the store and ask the clerk behind the printing area if they made business cards? He/she replied in a deep voice can I help you then looked at me before answering my original question for about a minute! She/he was extremely rude!
  • BC
    Barbara Chadwick
    Sep 8, 2025
    5.0
    The Staples Associate at my recent local Staples went above and beyond to help me!

Frequently Asked Questions About Staples

What are the regular store hours for Staples in Smithfield, RI?

Staples in Smithfield, RI is open Monday through Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.

What services does Staples in Smithfield offer?

Staples offers printing, shipping, technology, travel, recycling services, direct mail, design services, passport photos, Amazon returns, and Amazon pickup.