United States Postal Service

3.1
270 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 24 Corliss St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
24 Corliss St, Providence, RI
02904, United States

Hours

Reviews

3.1
270 reviews
5 stars
119
4 stars
21
3 stars
7
2 stars
10
1 star
113

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some customers report excellent service and friendly staff, while others describe rude and unprofessional behavior.

Efficiency

Many customers express frustration with slow service and long wait times, particularly during busy periods.

Package Handling

Numerous reviews highlight issues with lost or delayed packages, with some customers reporting packages being held for extended periods.

Cleanliness and Organization

Some customers appreciate the cleanliness and organization of the facility, while others report unsatisfactory conditions.

Accessibility

The location's extended hours and self-service options are praised, but many customers complain about difficulty reaching staff by phone.
  • YV
    Yi Vizard
    Nov 15, 2025
    3.0
    Although the staff at the counter is always super nice, they do need to have at least two staff at the counter. One staff is not enough and the long waiting line is real.
  • PW
    Peter Wright
    Oct 30, 2025
    2.0
    Theres usually only one person working the counter. The line doesn't move well. They charge for blank envelope and for anything to mail your items. One time we spent an hour on the line. Better of using the machines.
  • SW
    Salty Warwick
    Oct 29, 2025
    2.0
    Unlike other facilities that process items faster. This one seems to drag a full 24hrs before it even leaves 🤦‍♂️.
  • SS
    Sammy
    Oct 29, 2025
    1.0
    The blond,older woman was so rude at the passport center. She was unprofessional and hateful.
  • VH
    Vivian Harris
    Oct 10, 2025
    1.0
    Jaw-droppingly bad service. I have had three interactions with this facility and each time, they lost a package of mine containing over $300 of goods, and did nothing to rectify it. One box contained not only high-value items, but also an Irreplaceable family heirloom. Their record keeping is inaccurate to the point of negligent and does not conform to USPS policies and procedures. The callous indifference and blatant incompetence of the people working there is precisely why AI is taking over. I would rather drive to Ohio to pick up my package than have it come to the Corliss St. USPS office.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.