Staples

3.8
249 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Providence, RI provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
555 N Main St, Providence, RI
02904, United States

Hours

Reviews

3.8
249 reviews
5 stars
140
4 stars
29
3 stars
21
2 stars
9
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness and friendliness, others were reported as rude and unhelpful.

Printing Services

The printing department received both positive and negative reviews; some customers appreciated the assistance and quality, while others experienced slow service and unprofessional behavior.

Store Management

Management was criticized for poor customer service and handling of issues, with specific complaints about rudeness and lack of support.

Product Availability

Customers noted a good selection of products, but some expressed frustration over the availability of specific items and pricing compared to online options.

Overall Experience

While many customers had positive experiences, there were significant complaints about staff behavior and service efficiency, leading to a mixed overall perception.
  • CB
    christina bento
    Nov 17, 2025
    3.0
    Service for me was good but watching a manager stand by and do nothing while an irate white racist called a black female cashier names and threatening to cause bodily harm then calling her the N word in front of a store full of other whites and no security or police were called. Sad to watch. The employee walk off the job in tears because no one seemed to care. Do better staples!
  • DA
    David Andrade
    Nov 13, 2025
    5.0
    I always find whatever I need at Staples. They have competitive prices, a good selection of goods at different price points, and very helpful and knowledgeable workers!
  • MG
    Max Gaj
    Nov 1, 2025
    2.0
    Staff was profane and unwilling to help with a print job when more than half their machines were down.
  • KG
    Kristal Garcia-Fargas
    Oct 17, 2025
    1.0
    “JAMES MANAGER” said and I quote “if you have any questions about a printer come into the store” like how am I supposed to know if the printer is worth the drive horrible customer service. Get better management honestly
  • JJ
    Jason
    Oct 5, 2025
    1.0
    Absolutely the most corrupt and stealing staples store I've ever delt with. I went in to make a new flyer for my completely broke YouTube channel @rhodeislandaudit to make some new fliers the guy got me set up other computer I set up my file and rather than tell me to print one out and have the store handle copying the next 29 he came upto the computer and had them printed directly from the computer costing me close to $30 more than it should have. He's obviously getting a kickback from the computer company because why not take the rest of the copying money for his store? Makes you wonder huh?

Frequently Asked Questions About Staples

What are the Staples store hours in Providence, RI?

Staples in Providence is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.

What services does Staples Providence offer?

Staples provides printing, shipping, technology, travel, recycling, design, passport photos, Amazon returns and pickup, TSA PreCheck® and more.