United States Postal Service

3.0
24 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 95 Chase Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
95 Chase Rd, Portsmouth, RI
02871, United States

Hours

Reviews

3.0
24 reviews
5 stars
9
4 stars
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0
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  • MM
    Mark
    Sep 26, 2025
    2.0
    This Portsmouth, Rhode Island location needs a lot of TLC from the parking lot needing defined lines, to the windows being cleaned, the interior with water damage and it just looks old and dingy there's no upkeep whatsoever. depending on who you get at the window they're either friendly or aloof.
  • SL
    Shelby Lafleur
    Aug 30, 2025
    1.0
    do not share my personal information without my consent
  • MN
    Martha Nunes
    May 6, 2024
    5.0
    The Redelivery Ticket returned an error message with the online redelivery service. But the pleasant and helpful Portsmouth agent turned the anxious moment into a fond memory. A letter had been returned due to an incorrect address. The agent offered to address the letter correctly and resend it. She even looked up the address in hopes of resolving the error. A quick call to the professional who had preprinted the address label on the letter revealed the mistake. A return call to the PO was answered by the same pleasant agent. Issue was resolved! Her good nature and knowledge were a lovely Monday morning blessing.
  • AM
    Alexis Malatesta
    Mar 26, 2024
    1.0
    I never leave reviews... But truly the worst customer service. So rude and unkind... I was genuinely uncomfortable while I was there. The woman at the desk was purposefully short and unhelpful. I will not return and I suggest you mail your packages elsewhere.
  • MD
    Michael Davis
    Jan 22, 2021
    1.0
    I was there on Jan 22. I had a very important letter to mail. I looked up the website, which said that they were open until 5:30 pm. I arrived before 5:00. I was filling out an envelope that I needed to pay them for, when the girl asked me if there was anything she could start ringing up, as they were closing. I told her that the website said they were open until 530, and if I’d known they were closing at 5:00 I wouldn’t have come in. Since I’d already started filling everything out, I now had to pay for it. I finished as quickly as I could, which was only another minute, but the girl was hostile and rude. It was completely unnecessary. I got there in time. This is only the second time I’ve ever been to this post office and the younger man, who was there again today, was very unpleasant then too. She was so rude that I called her on it. If my letter doesn’t arrive I’ll know who is responsible. From reading other reviews it is obvious that this is the norm for this office. Whoever is in charge of these two needs to train them on appropriate customer service. They both have unpleasant and arrogant attitudes.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.