Business Details
About
Shipping ServiceLogistics ServiceMailing ServiceCourier ServiceDHL USA
The DHL Express Service Point at Pawtucket in Pawtucket offers international shipping services and next day shipping and delivery for your personal or business needs. With a staff of shipping experts and a variety of day and time-definite shipping services, easily ship luggage, passports, or packages of any size to destinations across the U.S. or internationally. For more information and DHL Promo Codes to help you save on every shipment, visit our store today.
Details
- Wheelchair accessible entranceAvailable
Location
DHL Express Service Point Pawtucket
101 Concord St, Pawtucket, RI
02860, United States
Hours
Reviews
2.7
143 reviews
5 stars
47
4 stars
11
3 stars
5
2 stars
7
1 star
73
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with some praising individual staff members for their helpfulness, while many others report rudeness and unprofessional behavior.
Delivery Issues
Numerous reviews highlight significant problems with package delivery, including missed deliveries, packages being lost or delayed, and drivers failing to follow delivery instructions.
Professionalism
Several customers noted unprofessional behavior from staff and drivers, including rudeness and lack of accountability, contributing to a negative perception of the company.
Mixed Experiences
While some customers reported positive experiences with specific employees, the overall sentiment is largely negative, with many expressing frustration and dissatisfaction with the service.
- SBSahr BockarieDec 3, 20251.0They didn't ship my package but they want to keep the shipping fees. It either I dispute it with me credit card company or I sue dhl. This Pawtucket location do not help people. They are very unprofessional
- CSColin SNov 10, 20252.0Bad cuatomer service😒
- ABArnoldo BenitezSep 12, 20255.0I want to recognize 5 start service I just received from Jerome. I had to mail some legal documents to Guatemala and Jerome made the process super simple and easy. He answered all my questions and I was in and out in 5 minutes. Thank you!
- MSMaria SaldívarJul 21, 20221.0Esta compañía no la recomiendo porque hace una semana que mi envío lo tienen retenido lo cual ya la fecha de entrega se excedió y cuando trato de hablar con un representante no puedo.
- NCNilton CabralMar 9, 20221.0I sent a laptop to Portugal besides paying $216, which is too much, for the shipment of a $454 computer laptop, the shipment is stuck in Portugal. They told me it should be delivered in no more than 7 days. It has been 8 days and I’ve been to their office twice in Concord Street, Pawtucket, RI. No answers, and the stupidity of the workers there makes me so angry. The worse shipment service I have ever seen. I never thought I would find a poor quality service in the US like DHL. Only in the 3rd only countries there are similar services. I hope I will never use this service anymore!
Frequently Asked Questions About DHL Express Service Point Pawtucket
What services does DHL Express Service Point Pawtucket offer?
DHL Express Service Point Pawtucket offers international and next-day shipping services for personal and business needs, including shipping luggage, passports, and packages.
Where is DHL Express Service Point Pawtucket located?
It is located at 101 Concord St, Pawtucket, RI 02860, USA.
What are the business hours of DHL Express Service Point Pawtucket?
The service point is open Monday through Friday from 10:00 AM to 6:00 PM and is closed on weekends.
Does DHL Express Service Point Pawtucket provide delivery services?
Yes, they offer delivery services as part of their shipping options.
What forms of payment are accepted at DHL Express Service Point Pawtucket?
Payments can be made using American Express, Apple Pay, Check, Discover, MasterCard, and Visa.
Is the DHL Express Service Point Pawtucket wheelchair accessible?
Yes, the location has a wheelchair-accessible entrance for customers.
How can I download the DHL mobile app for shipping and tracking?
You can download the DHL app for Android from the Google Play Store and for iOS from the Apple App Store using the provided URLs.
Which nearby places can visitors check out before or after visiting DHL Express Service Point Pawtucket?
Visitors can enjoy nearby dining and services such as Dunkin' for coffee and donuts, Nico's Pizza for a meal, and Burger King for fast food options.
Are there transportation options near DHL Express Service Point Pawtucket to help customers get there?
Yes, nearby transportation options include the Amtrak Mile Base Providence train station and the Keolis Layover Facility, facilitating easy access to the location.
What nearby services might be useful for commercial customers visiting DHL Express Service Point Pawtucket?
Nearby services like Northeast Freightways for freight and cargo, and Casey Storage Solutions of Pawtucket for storage needs, can support commercial customers' logistics and storage requirements.